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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^= -
Re: COPYISMS
There are several Ricoh and Lanier service histories out there with entries from me about the dreaded 'Device to DFU interface issue'.
After while I had to explain to the other techs in my team just what it was: just a techno-speak way of saying it was the fault of the dumb f)*(king user!Comment
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Re: COPYISMS
Feel free to use it. it can also bring a little sanity to the day when you get that one customer you want to curse at but just know it's not worth the trouble it would cause.Comment
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Re: COPYISMS
Been There ,,, Done that ......Literally ....."Problem Exists Between Keyboard And Chair"
had a customer with intermittent spacing problems when using the typewriter (showing my age now)
observed the problem happen on my 3rd visit to check it out.
a very large breasted receptionist was at the desk
asked her to let me take a look at the machine for a moment
I adjusted the height of her chair and the problem went away
I knew that lawyer hired her for her brains................................
" The Good Ole Days " Long may they live in our memories ."The Serenity Prayer" . . .
God grant me the serenity to accept stupid people , the courage to not waste my time and energy on them , and the wisdom to know that I cannot fix STUPID .Comment
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Re: COPYISMS
I recall a Canon copier with a similar problem. Only with certain users, when setting up complex print jobs the machine would clear/reset back to home screen, especially when there was an ample breast upon the reset key. I was quite young and shy, and unsure exactly how to explain this to the enduser, so I found her manager and we went through the entire demonstration again. The manager caught on to the problem quickly, and sent me on my way.
I might be dumb, but I could see a write up in my future if I didn't handle that correctly. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: COPYISMS
Can't say I've yet experienced any user issues of that sort, though I await the day. I hope it happens to my co-worker more than myself actually, as he's a little more gun shy on anything of THAT personal a nature. The hilarity that would ensue would ensure everyone would be in stitches -- everyone being myself.Cthulhu for president! Why settle for the lesser evil?Comment
(A real pun in cheek)
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