Look its normal for a dumb customer but when you have your sister phone you up at 8pm to say the scanner dont work on the PC and she has urgent work for college, what do you do. Well I ask her is it plugged in "yes" came the tearfull reply "ok i'll be over in a bit.
Yes as usuall it wasn't plugged in
same as broadband connection have you turned it off and on blah blah blah......
Family
Yes as usuall it wasn't plugged in

Family

Comment