How dumb can they be?

[blackcat4866]

Where's my letter opener?

I used to service a Mita DC-2055 at an attorney's office. He always insisted that his favorite letter opener sit on the top right edge of the copier (presumably for convenience).

I took a call there one day for 1/2 copies. Sounds like a dirty registration clutch, doesn't it? No, the image registration was not off. The image was half blank, front half only.

It seems the favorite letter opener fell into the bypass tray and got wedged in the pre-registration guides. It didn't prevent paper from being fed from the trays, but it did function like a lathe, and literally cut the drum in two. The rear half driven, the front half not.

My customer purchased a new drum & blade that day (millwork is not covered under contract), then placed the favorite letter opener back on the right edge of the copier.

=^..^=

[Travis06]

Another school dumbass. I had a substitute teacher call in, "put original in the document feeder, the original is lost, but the copy came out). This was on a very user friendly Toshiba, 2860. Can anyone guess what she did?....................She put the original in the bypass tray and hit print.

[cobiray]

Last week I went to a church for an error code F28-02 on a Di551. I grabbed a T/S housing out of a parts machine on my way out thinking it might be an end block shorting out. When I got there I found a metallic paper in the paper path. I removed the paper and told them not to run this media in the machine since it has METAL on it.

(The strange thing is they were actually able to run about 20 sheets through before it threw the error code.)

[fixthecopier]

I just found out today that I did one to myself. A customer called and said the toner I had left her for her KM5510 did not fit. I ask for 2 bottles of toner for that model and went out to see her. When I got there I saw that the bottle of 604 toner she had, matched the 2 I had. I opened the door and found that the drawer label said 601 toner and it had 601 in it. I went to my truck, got her some 601, loaded the machine and left. I went to the shop and argued with the parts lady about giving me the wrong toner. She promptly showed me the book that said it takes 604. At this point I realized that last year when I was having a toner issue with that machine I snached a hopper/bottle holder from a parts machine, not thinking about the difference in models. That was 9 months ago, no quality problems. Guess it is the same toner or real close.

[texchar555]

If only see could see

I called the customer and asked her whats the problem? She replied by saying the fax machine just rings and rings. I asked her is the fax in auto recieve? she said yes. I asked her again and she said yep. I asked her on the fax machine there should be two lights on 1 auto recieve and the other was standard. She said its still doing the same thing. OK im on my way. I drove 54 miles to see what had happen. I walk in and asked her ok, lets see the machine. When she took me to the machine I noticed that the auto recieve button wasnt lit up. I looked at her and asked her, I thought you said the lights where on? She looked at me with a serious look and darted her eyes to the ceiling and she pointed to the light and said see I told you. I could of killed her.

[Jimbo1]

The Newbie

I was at a location doing a PM on a Lanier 5685. That's good for about four hours worth of work. Our comapny also had a new high volume Konica Minolta color unit right beside of it. The model number eludes me, sorry. Anyway they had a new operator in this print shop for a corporation. He asked me if I could look at the color machine while I was there because when he made copies it was putting out images he had just printed recently.

Didn't have time to fool with it and we had guys strictly for those so I called it in. The other guy shows up while I'm still working and sure enought there werer double images.

After we talked about it a while and he was checking memory and stuff I asked him to look at the back side of the paper in the tray. He nearly hyperventilated and said thanks I saved him about three hours work.

The Newbie had put some of his printed paper back in the tray.

Heehee.

[djbass]

Sent to a call with the details "a mouse is inside the machine" - and sure enough a mouse had built a nest inside a sharp sf 7370 dark box. wrote the machine off as the customer had no contract anyway.

That sort of thing is common for me as we get a lot of rural machines, the little critters just can't seem to resist the warmth of the power supplies.

To date I think I have removed 12 crispy fried mice, 7 lizards, a cochroach, a spider (still living), and a nest of ants.

Can't count the number of times I have had customers complain about not being able to send/recieve faxes because they plugged the line into the extension port. I had one lady who installed a new toner into her Brother machine and said it would not accept the new toner. It turns out she removed the drum & toner unit together, but then just placed the new toner cartridge, without the drum inside the unit sitting there with nothing but empty space around it.

I've had to un-jam a laminator because someone tried to laminate some leaves, tree branch and all.

There are so many I just can't recall right now, but definately teachers are by far the worst.

[Absurd]

How about all those brilliant people that think anything sticking out of a machine must be a step to reach the cabinet above the copier better.

[sdcparts]

Yep. But if it wasn't for these people, how many of us would be unemployed. Charge 'em.

[lkrsardis]

aint't this great

Yes Yes Yes, and these people are teaching our children.

Dummies do make up a lot of our business that is why I will not post fixes for hard codes on this or any other site to reset these codes. Lawyers can be a bitch. As responsible techs who cant spell we have to protect ourselves. Please end users understand that your copier can burn your shit down if not properly serviced.

[fixthecopier]

Question- How do you know a blonde has been using your computer? Answer- There is white out on the screen. I always thought that this was just a joke but last week while I was servicing a di351, man walks in, sits at his desk and exclaims "who the hell put white out on my computer screen?"

[The Otrain]

That's hilarious. I thought you were just kidding at first. Where do you have a di351 on Bragg? Ben's territory?

[LY3IJ]

yeah some ppeople are realy crazy....
got call from customer P51 on old konica 3135
asked 3 times is the front door closed? yes of course got the answer...
so i drive 150km(one way) and all i need to do is close the door..

another ones:
originals in plastic envelopes fed in the bypas tray and jammed in fuser of course..

but the top off the best is :
"our copier dead completly...no lights at all.. by the way we havent got electricity for 2 days so bring the pocket torch to fix our copier"
i have no comments...

[JOEYSULLIVAN]

I see stupid people........

There everywhere.........

They call me on the phone...... paranoidl.......asking what that red flashing pyramid of dots means.....They tried unplugging the copier..... moving it to another outlet........ even tried having a fan blowing on it........ but the panel still locks up when them "dots of death" come on.


They look like you and I........ some are even working as lawyers and doctors ......and sadly they dont even know their dumb. Gives me shivers ........... to think these people are actualy my customers

[blackcat4866]

"The Dots of Death....."

Can't stop laughing....

Can I put this up behind my desk? (No, but I would really really like to!)