Speaking of Price Increases.........

[blsquires]

Re: Speaking of Price Increases.........

hi paul.your price increase should not be a problem .it goes back to, fix the machine with no manual = lots of hours fumbling then buy manual .
or buy manual and know what your doing right away =hours saved.
at a minimum of $80 dollars an hour buy one manual and save, for instance 2 hours of fumbling .that works out at 2 hours= $160.wasted.
the cost of the manual can be booked as 15 minutes labour = machine fixed customer happy ,im happy

[blackcat4866]

Re: Speaking of Price Increases.........

I've suggested this to several techs that claimed "I can't afford to buy a manual."

You can't afford not to buy a manual. If that $12.77 knocks all the profit out of your service call, you're not charging enough. A simple solution is attach a $5.00 manual surcharge on any billable call. After 2 1/2 calls you're even, then you can profit a little.

It's a tool for Christ sake! Are you going to complain that you can't change your tire because you can't afford a lug wrench? It's just idiotic, illogical thinking. =^..^=

[slimslob]

Re: Speaking of Price Increases.........

Think of buying a manual as being like buying a part. Are you not going to get the parts a machine needs ust because you don't want to have pay for them?

[gwaddle]

Re: Speaking of Price Increases.........

Yeah, what everyone else said.

[blackcat4866]

Re: Speaking of Price Increases.........

Think of buying a manual as being like buying a part. Are you not going to get the parts a machine needs ust because you don't want to have pay for them?

Actually that has been true for some techs. It's sad. =^..^=

[NeoMatrix]

Re: Speaking of Price Increases.........

Yeah, what everyone else said.

hhaha you dick... I know being green is the business trend , but cutting down on typing to be green ????
I guess it saves repetitive strain injury(RSI)...
Sorry for the dribble but I just wanted to use my "666th " post on a kindred spirit....

[NeoMatrix]

Re: Speaking of Price Increases.........

Jim - I like this idea. I have to get my programmer to write script file to increase the prices anyhow. I've got over 20K of manuals and I can't do them one by one. I'll be running a buy one get one in a month or so. I'll talk to my programmer...
THanx!

[MR Bill]

Re: Speaking of Price Increases.........

Have not needed to buy a manual in a long time. And even when I do have a manual I might spend a hour on a problem and then when I still dont have the solution with get out the manual and , OH theres the fix. I sould have got the manual out first. DUH. A couple of bucks increase will not stop me from buying a manual if I want to fix a machine and make a couple hundred $$$. No freaking brainer there. Don't worry about Paul.

[NeoMatrix]

Re: Speaking of Price Increases.........

Thank you all for your input. I have a competitor in Russia that I'm friendly with. We trade manuals. He sells his manuals by the size of the file. Up to $16.00 I think he's nuts but that's his business.
Time to talk to my programmer I guess.

Paul

[Tonerbomb]

Re: Speaking of Price Increases.........

I've suggested this to several techs that claimed "I can't afford to buy a manual."

You can't afford not to buy a manual. If that $12.77 knocks all the profit out of your service call, you're not charging enough. A simple solution is attach a $5.00 manual surcharge on any billable call. After 2 1/2 calls you're even, then you can profit a little.

It's a tool for Christ sake! Are you going to complain that you can't change your tire because you can't afford a lug wrench? It's just idiotic, illogical thinking. =^..^=

I just don't understand those cheap asses that won't spend money on tools to do a job right. I for one have spent hundreds if not thousands over my life to buy that special tool for that 1 time job, whether it's a copier or a house or a vehical. Sometimes you just have to have the right tool for the job, pony up!!!!!!!!!!!!!!!!

[MR Bill]

Re: Speaking of Price Increases.........

Right tonerbomb.Some kid grabbed my $ 50.00 Snap-on screwdriver and was banging on the lid of a paint can after painting. . DUMB A$$. Get a hammer will ya. And get a manual also will ya.

[NeoMatrix]

Re: Speaking of Price Increases.........

Right tonerbomb.Some kid grabbed my $ 50.00 Snap-on screwdriver and was banging on the lid of a paint can after painting. . DUMB A$$. Get a hammer will ya. And get a manual also will ya.

It wasn't a case of "the nut behind the bolt was it ? " .......

[mrwho]

[NeoMatrix]

Re: Speaking of Price Increases.........

You also have the flip side of the "age of the manual" debate. The older more rare a vehicle/copier/baby's rattle becomes the more valuable the manual becomes... I'm not certain this would apply in Pauls business though....

[mrwho]

Re: Speaking of Price Increases.........

You also have the flip side of the "age of the manual" debate. The older more rare a vehicle/copier/baby's rattle becomes the more valuable the manual becomes... I'm not certain this would apply in Pauls business though....

True, but the most important to Paul, the older the machine, the more likely it is that someone will already have it.