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So, what about pet names for customers. If I say I am going to see Dr. Asshole, everyone knows where I am going. He is rude to the girls when he calls in, and he yelled and ranted at the last tech they sent, so I went this time. Had his machine down for a few hours and he didn't say one word to me. One of the receptionist said it is because I have "that look". I was hurt. I always thought I looked like a sweetheart.
The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
So, what about pet names for customers. If I say I am going to see Dr. Asshole, everyone knows where I am going. He is rude to the girls when he calls in, and he yelled and ranted at the last tech they sent, so I went this time. Had his machine down for a few hours and he didn't say one word to me. One of the receptionist said it is because I have "that look". I was hurt. I always thought I looked like a sweetheart.
I must have it too. It's the "Fuck with me at your own peril" look. Dr. Asshole never says a word. He may seethe quietly. That's fine with me.
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
the best phrase I ever heard was from a sales person used equipment, when he told the buyer, this machine do not have to spend anything, have all spent, lol
I must have it too. It's the "Fuck with me at your own peril" look. Dr. Asshole never says a word. He may seethe quietly. That's fine with me.
=^..^=
lol, I used to work for the big R. and would travel to another city out of my territory to help out the other techs. I went to one with another tech (he is about 6'4" and black, big man). he told me the customer always yelled and talked about how bad the equipment was..you know the story, well I let him go in first...and yep, she started ranting...I walked up behind him and she shut up and was as nice as she could be to me....he told me its because I'm white....lol
lol, I used to work for the big R. and would travel to another city out of my territory to help out the other techs. I went to one with another tech (he is about 6'4" and black, big man). he told me the customer always yelled and talked about how bad the equipment was..you know the story, well I let him go in first...and yep, she started ranting...I walked up behind him and she shut up and was as nice as she could be to me....he told me its because I'm white....lol
I've added one in the past. When talking to other techs in the office concerning really dumb customers I refer to the customers as a Deborah's. Or Dumb As a Box Of Rocks And Hammers.
I think I should be offended by this acronym LOL
There are 10 types of people in this world, those who understand binary maths and those who don't
Maybe you should ... but you won't. I'll bet you have a very long fuse before getting angry (if ever). =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
So, what about pet names for customers. If I say I am going to see Dr. Asshole, everyone knows where I am going. He is rude to the girls when he calls in, and he yelled and ranted at the last tech they sent, so I went this time. Had his machine down for a few hours and he didn't say one word to me. One of the receptionist said it is because I have "that look". I was hurt. I always thought I looked like a sweetheart.
I think it's because you have the intimidating look "i know what im doing and don't accept nonsense" i come across with "young and have no idea what im doing" what most people forget is the fact we are also people and if they get to know us they will discover we tend to be nice people, most don't have second thoughts about what we might look like and assume whom we are on our looks alone.
"It's not working"
"Have you tried sacrificing a small child?"
NTF @ TOS,..no trouble found at time of service. RUUS,..rounded up usual suspects ( often used with NTF @ TOS ) I like Debs1964 reply,..Ya she's cool and a tech! CND,.. could not duplacate. WRWP,..will return with part. Repair connection = plug in connector ( hopefully it was the other Tech's fault ) Reset paper drawer= put paper in correctly and remove the bunched, bent stuff the client put in wrong. Remove Hide-out Jam,..for when its a charge call and the boss would blow a gasket if he knew it cost $94.50 to get a paper out that they should have seen and removed themselfs. Reset & Reinstall for any group of sins against copiers done by Picnic's or Deborah's FIGF after a long day "Fxxk It, Going Flying"
Have a good day all
Gar the Pilot
Newsed--for the damn Newly Used MFP's that the sales folk buy for us to refurbish & resell!...Who knows what's wrong with the damn NEWSED machine?!....hell if I should know!
PS--oh sh!t...now I know!....the finisher firmware number doesn't match up with the newer MFP!....or the fax board doesn't have the correct MBU installed on it for that model of MFP!....DAMNIT!
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