Hello, I am newbie

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  • fax09
    • Jun 2025
    #1

    Hello, I am newbie

    Hello.
    Firstable, I wanna say thank you to forum admin, because I can join easily in this forum. I am a junior technician and I hope I can take the advantage of all the topics in this forum.
    Tags: None
    • Aneurysm
      Administrator

      1,000+ Posts
      • Jan 2005
      • 1033
      #2
      Welcome to Copytechnet.com, the best Copier, Printer, MFP tech site on the internet!
      "Remain calm. All is well." -Chip Diller, Nov 1963

        Comment

        • GREATMAN
          Technician
          • Jul 2015
          • 49
          #3
          So glad to have you here

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37243
              #4
              Re: Hello, I am newbie

              Glad to have you join us.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22798
                  #5
                  Re: Hello, I am newbie

                  Welcome! Hope you can find this useful to you.

                  One thing I would like to ask of ALL newbies, when you post a problem:

                  1) List any error codes associated with the machine
                  2) Provide pictures/scans of any CQ/PQuality problems
                  3) Let us know what you have done/replaced
                  4) Give us the life of the consumables

                  As a technician.. when you come to a service call you should always:

                  1) Ask the customer what issues they are having
                  2) Explain to the customer what problems they have described to make sure you have the issues in mind.
                  3) Clean the internals and and scan glass
                  4) Make sure the consumables aren't at end of life.

                  Doing these things ( section 1 ) will enable us to better help you.
                  Doing these things ( section 2 ) will give yourself and the customer a better feeling about the service call.

                    Comment

                    • Santander
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • May 2009
                      • 768
                      #6
                      Re: Hello, I am newbie

                      Welcome Aboard!

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22997
                          #7
                          Re: Hello, I am newbie

                          Welcome! =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • bob marley
                              Service Manager

                              1,000+ Posts
                              • Jan 2012
                              • 1339
                              #8
                              Re: Hello, I am newbie

                              Welcome
                              Live for yourself and you will live in vain. Live for others, and you will live again

                                Comment

                                • Tonerbomb
                                  AutoMajical Resolutionist

                                  Site Contributor
                                  2,500+ Posts
                                  • Feb 2005
                                  • 2589
                                  #9
                                  Re: Hello, I am newbie

                                  Welcome !!!!!!!!!!!!!!!!!!!!!1
                                  Mystic Crystal Revelations

                                    Comment

                                    • zoraldinho
                                      teacher-guide-expert-guru

                                      Site Contributor
                                      5,000+ Posts
                                      • Mar 2008
                                      • 5005
                                      #10
                                      Re: Hello, I am newbie

                                      welcome_6.gif
                                      If it ain't broke, don't fix it
                                      A picture is worth a thousand words

                                        Comment

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