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  • SimplyMAS
    • Sep 2024
    #1

    Greetings/Question on Training.

    Hello all...

    I've been lurking for a while and finally joined, if only to say this quick hello and give some props for all the obvious tech savvy.

    I'm not actually a tech, just a long time key-op/FM with an increasing technical bent. So hopefully my presence isn't out of line...........

    At any rate, a tech mentioned to me recently that a lot of FMs go on to be techs, and that in combination with a lot of other realities has me thinking seriously about joining that side of the business. My question is: how does a lowly key-op like myself go about such things? Do service companies do their own in-house training for newbies or is there a degree/certification I should look into before I even ask? Would ITT/Devry type stuff help me or just be a waste of time/money?

    Any guidence would be greatly appreciated; I've always had a lot of respect for Techs and it looks like I've hit my celing in production, so I'd love to look into joining The Other Side.

    Thanks/be well,

    ~MAS
    Tags: appreciated, before, bent, business, certification, creasing, ess, even, guide, help, isn, itt, key, line, long, money, production, respect, service, side, tech, technical, techs, time, training, type
    • JustManuals
      Field Supervisor
      5,000+ Posts
      • Jan 2006
      • 9932
      #2
      Welcome aboard.

        Comment

        • fixthecopier
          ALIEN OVERLORD
          2,500+ Posts
          • Apr 2008
          • 4712
          #3
          Of course the ITT stuff helps. Dealers will send you to be certified on the models they sell. Having some common sense when it comes to tech stuff is a must. If you can understand how something is supposed to work and use that info to figure out why it does not, you can be a tech. Also being able to deal with dumb asses and idiots is a must.
          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

            Comment

            • JustManuals
              Field Supervisor
              5,000+ Posts
              • Jan 2006
              • 9932
              #4
              The problem with common sense is that it's not all that common.

                Comment

                • RRodgers
                  Service Manager
                  1,000+ Posts
                  • Jun 2009
                  • 1950
                  #5
                  Originally posted by manuals4you
                  The problem with common sense is that it's not all that common.
                  YEP!

                  Yeah, if you can change your own oil/battery/brakes/alternator in your car you can probably fix a copier. Our jobs for the most part is easy. But there are somethings that will throw ya off, or a question that might throw ya off. In that case, do a little research and get back to them.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                    Comment

                    • blackcat4866
                      Master Of The Obvious
                      Site Contributor
                      10,000+ Posts
                      • Jul 2007
                      • 22594
                      #6
                      Originally posted by fixthecopier
                      Of course the ITT stuff helps. Dealers will send you to be certified on the models they sell. Having some common sense when it comes to tech stuff is a must. If you can understand how something is supposed to work and use that info to figure out why it does not, you can be a tech. Also being able to deal with dumb asses and idiots is a must.
                      I can't improve on that. =^..^=
                      If you'd like a serious answer to your request:
                      1) demonstrate that you've read the manual
                      2) demonstrate that you made some attempt to fix it.
                      3) if you're going to ask about jams include the jam code.
                      4) if you're going to ask about an error code include the error code.
                      5) You are the person onsite. Only you can make observations.

                      blackcat: Master Of The Obvious =^..^=

                        Comment

                        • Aneurysm
                          Administrator
                          1,000+ Posts
                          • Jan 2005
                          • 1007
                          #7
                          Welcome
                          "Remain calm. All is well." -Chip Diller, Nov 1963

                            Comment

                            • Doughboy
                              KM Service Engineer
                              • Jul 2010
                              • 10
                              #8
                              You would be surprised at how many techs cant operate many functions on a machine. If you're serious i would join a dealer as they offer a larger range of equipment to work on and will send you to the manufacturer for training (better pay, Shhhh). All copiers are basically the same but have different layouts internally and some weird quirks.

                              I think as a key op you would be well suited to the job as long as you know what a toner monkey is
                              It's a F*****G office copier and you expect Litho Quality?!!!! The salesman is a complete PR***.

                                Comment

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