Hi we have a problem with an MX3500 we cannot reset the halftone correction data 44-27 or 63-08 to start the calibration again.after we run 44-27 we exit sim and the m/c reboots as mormal but we then just get "please wait"on the screen and after waiting a good twenty minutes we have to restart the m/c ! Any Ideas
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Sounds like the machine is running way outside its normal operating specifications.
Have you confirmed the developers are OK? Have you checked the drum units & transfer belt unit? Is the process control sensor clean?
If all of those are OK, start with 44-06 & 44-26 to correct halftone levels & force process control adjustment. Restart. Then run 63-08 & 67-28 to return service targets to default. Restart. Then run regular color calibration 46-24 & 67-24. That will bring the machine up to specification nicely. If not, you very well could have a hardware issue like HV problem, or your consumables are bad.
Theres no need to run 44-27 unless you replace the dev. -
Drums and transfer are new and oem trying to confirm dev age its also just had a lsu fitted due to failure but this seemed to set up ok .M/c had been unused for two months so could be the dev that has collapsed .
Thanks ill try the dev.Comment
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