Copytechnet not accessible in Germany

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  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36898

    #16
    Re: Copytechnet not accessible in Germany

    Originally posted by techsxge
    Have this issue too currently.
    I can access the site with my computer and all other devices at home. My Phone with mobile connection works too.
    Maybe it is a ISP Issue? At home, i have a local provider called Stadtwerke. There have not been any issues ever. At work where i cant access it, we have vodafone as the service provider.
    @Hansoon @Gift, what about you?
    Might be a firewall setting on the gateway at work.

    Comment

    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1469

      #17
      Re: Copytechnet not accessible in Germany

      Originally posted by allan
      Could it be that the server hosting CTN got block due to some other site hosted on it?
      Originally posted by Gift
      try "tracert copytechnet.com" in cmd to see what's going on
      last line should display:
      19 162 ms 164 ms 162 ms server.copytechnet.com [173.254.238.186]
      Well, grabbing the info for that IP address shows only 2 websites use that particular IP. Unfortunately, the service I looked that up on doesn't have an option to show what those sites are, so no clue if the other site could be the potential cause or not, though by other posts, it sounds like things are slowly returning to normal anyway. Unless by 2 they mean server.copytechnet[.]com and www.copytechnet[.]com

      IP Location: United States Brookfield Inertia Networks Llc
      ASN: AS8100 ASN-QUADRANET-GLOBAL, US (registered Oct 22, 2009)
      Resolve Host: server.copytechnet.com
      Whois Server: whois.arin.net
      IP Address:
      173.254.238.186
      Reverse IP:
      2 websites use this address.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

      Comment

      • Gift
        Service Manager

        1,000+ Posts
        • Mar 2011
        • 2448

        #18
        Re: Copytechnet not accessible in Germany

        Originally posted by slimslob
        Might be a firewall setting on the gateway at work.
        This morning I can't access CTN @work again, seems to be some kind of "on&off" issue LOL


        I checked in @home via remote (via sunshine+moonlight) and I can still access the site on my computer (just writing this message from there).

        Comment

        • Hansoon
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Sep 2007
          • 3354

          #19
          Re: Copytechnet not accessible in Germany

          Originally posted by Gift
          try "tracert copytechnet.com" in cmd to see what's going on

          last line should display:
          With my provider Vodafone in the office I'm still not able to connect. Using my mobile phone with T-Mobile as a provider it shows after 12 hops:
          278 ms 278 ms 276 ms server.copytechnet.com [173.254.238.186]

          Hans
          “ Sent from my Intel 80286 using MS-DOS 2.0
          https://www.copytechnet.com/images/smilies/biggrin.png

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          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 16308

            #20
            Re: Copytechnet not accessible in Germany

            Originally posted by Hansoon
            With my provider Vodafone in the office I'm still not able to connect. Using my mobile phone with T-Mobile as a provider it shows after 12 hops:
            278 ms 278 ms 276 ms server.copytechnet.com [173.254.238.186]

            Hans
            I'd try to use a VPN just to see if it works. That is, if your workplace allows it.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36898

              #21
              Re: Copytechnet not accessible in Germany

              Originally posted by BillyCarpenter
              I'd try to use a VPN just to see if it works. That is, if your workplace allows it.
              Considering that most are able to use their phones and home computers tends to indicate that it might be a workplace issue. Many companies try to block certain social media and may look at CTN as such, especially if employees are spending a lot of time on it consuming what management considers excessive band width/data usage. Just like some cellular services charge extra most "hot spot" data, some ISPs in various parts charge based on levels of data usage. Satellite ISPs will throttle your download speed if you use more than the contracted data amount ion a 24 hour period. Had that problem with Germany based Hughes satellite service when I was in Iraq in 2005.

              Comment

              • Hansoon
                Field Supervisor

                Site Contributor
                2,500+ Posts
                • Sep 2007
                • 3354

                #22
                Re: Copytechnet not accessible in Germany

                Originally posted by slimslob
                Considering that most are able to use their phones and home computers tends to indicate that it might be a workplace issue. Many companies try to block certain social media and may look at CTN as such, especially if employees are spending a lot of time on it consuming what management considers excessive band width/data usage. Just like some cellular services charge extra most "hot spot" data, some ISPs in various parts charge based on levels of data usage. Satellite ISPs will throttle your download speed if you use more than the contracted data amount ion a 24 hour period. Had that problem with Germany based Hughes satellite service when I was in Iraq in 2005.
                Its my own company and I should know (I think.....) if I/we had blocked anything.

                Furthermore, tracert showed after 12 hops:
                278 ms 278 ms 276 ms server.copytechnet.com [173.254.238.186] indicating that the Copytechnet server has been reached.

                The moderators interest and action in this matter would be highly appreciated........

                Hans
                “ Sent from my Intel 80286 using MS-DOS 2.0
                https://www.copytechnet.com/images/smilies/biggrin.png

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2448

                  #23
                  Re: Copytechnet not accessible in Germany

                  I don't believe in a workplace issue if several users who are working in different places and companies are blocked at the same time.

                  That must bei caused by the ISP's somehow.

                  Comment

                  • Hansoon
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Sep 2007
                    • 3354

                    #24
                    Re: Copytechnet not accessible in Germany

                    Originally posted by Gift
                    I don't believe in a workplace issue if several users who are working in different places and companies are blocked at the same time.

                    That must bei caused by the ISP's somehow.
                    I've send a complaint to Vodafone Germany

                    Hans
                    “ Sent from my Intel 80286 using MS-DOS 2.0
                    https://www.copytechnet.com/images/smilies/biggrin.png

                    Comment

                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3354

                      #25
                      Re: Copytechnet not accessible in Germany **SOLVED**

                      YAHOO!!!

                      Its working again!

                      Hans
                      “ Sent from my Intel 80286 using MS-DOS 2.0
                      https://www.copytechnet.com/images/smilies/biggrin.png

                      Comment

                      • techsxge
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Jan 2022
                        • 660

                        #26
                        Re: Copytechnet not accessible in Germany

                        its working for me on work again too.

                        Con sidering Hansoon seemed to be using vodafone too, i guess thats who fucked up lol

                        Comment

                        • Gift
                          Service Manager

                          1,000+ Posts
                          • Mar 2011
                          • 2448

                          #27
                          Re: Copytechnet not accessible in Germany **SOLVED**

                          Originally posted by Hansoon
                          YAHOO!!!

                          Its working again!

                          Hans
                          Indeed and thanks for reporting this issue to vodafone.

                          Comment

                          • techsxge
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Jan 2022
                            • 660

                            #28
                            Re: Copytechnet not accessible in Germany

                            Seems like vodaphone is back at it again... Cant reach the site without vpn from work, from my home pc its no issue...



                            Aaaaand we are back to normal. Seems like a short restriction only
                            Last edited by techsxge; 10-19-2023, 11:54 AM.

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                            • Hansoon
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Sep 2007
                              • 3354

                              #29
                              Re: Copytechnet not accessible in Germany

                              We had a short interruption of the Internet in general yesterday with Vodafone too.

                              Hans
                              “ Sent from my Intel 80286 using MS-DOS 2.0
                              https://www.copytechnet.com/images/smilies/biggrin.png

                              Comment

                              • techsxge
                                Senior Tech

                                Site Contributor
                                500+ Posts
                                • Jan 2022
                                • 660

                                #30
                                Re: Copytechnet not accessible in Germany

                                Originally posted by Hansoon
                                We had a short interruption of the Internet in general yesterday with Vodafone too.

                                Hans
                                Had no other issues with vodafoe yesterday (ping to google, cloudflare and so on all good) but copytechnet was not pingable for around one hour. Weird that this is possible

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