504 Gateway time out

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  • monarke4
    Trusted Tech

    Site Contributor
    100+ Posts
    • Oct 2018
    • 185

    #31
    Re: 504 Gateway time out

    Originally posted by slimslob
    Apparently they had to do with some ad pusher. I had Adblock Plus disabled for CTN. Enabling it cleared the problem. Still as pushers should not be causing delays in pages finishing loading/
    Eggggzactly

    I noticed though that clicking on the Rep-Power button seems to still have a slight amount of lag before the Yes/No option pops up. Maybe that is on my end.

    I stopped using Adblock+ when Youtube started threatening to block my access. I switched to "Ublock Origin" and added the Youtube script.

    All of this Ad tracking stuff is a bit too rich for my blood.

    A couple months ago Malwarebytes published an article where 200K Facebook Marketplace accounts were hacked into, data was stolen and offered for sale.

    Glad I gave up the black-hole now known as META a long time ago....

    Comment

    • Aneurysm
      Administrator

      1,000+ Posts
      • Jan 2005
      • 1079

      #32
      Re: 504 Gateway time out

      It was a server issue which seems to be fixed. I'm seeing good things on my end.
      "Remain calm. All is well." -Chip Diller, Nov 1963

      Comment

      • monarke4
        Trusted Tech

        Site Contributor
        100+ Posts
        • Oct 2018
        • 185

        #33
        Re: 504 Gateway time out

        Originally posted by Aneurysm
        It was a server issue which seems to be fixed. I'm seeing good things on my end.
        Was it a bottle-neck like issue with the server?

        Comment

        • Aneurysm
          Administrator

          1,000+ Posts
          • Jan 2005
          • 1079

          #34
          Re: 504 Gateway time out

          Originally posted by monarke4
          Was it a bottle-neck like issue with the server?
          There were a few hung processes I couldn't see from my end and a server update that needed a reboot.
          "Remain calm. All is well." -Chip Diller, Nov 1963

          Comment

          • femaster
            Service Manager

            1,000+ Posts
            • May 2011
            • 1500

            #35
            Re: 504 Gateway time out

            Originally posted by Aneurysm
            There were a few hung processes I couldn't see from my end and a server update that needed a reboot.
            I briefly received a different error page about an hour or so ago, 2pm to 3:30pm EDT time-frame.
            It stated, "Content Encoding Error" "An error occurred during a connection to www.copytechnet[.]com" "Please contact the website owners to inform them of this problem."

            It may have happened while you were doing something on your end, but figured I'd share it just in case it might be leading up to impending doom, or the world ending, or something similar.
            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37477

              #36
              Re: 504 Gateway time out

              Originally posted by femaster
              I briefly received a different error page about an hour or so ago, 2pm to 3:30pm EDT time-frame.
              It stated, "Content Encoding Error" "An error occurred during a connection to www.copytechnet[.]com" "Please contact the website owners to inform them of this problem."

              It may have happened while you were doing something on your end, but figured I'd share it just in case it might be leading up to impending doom, or the world ending, or something similar.
              I was getting that and database errors yesterday morning. About an hour later it was acceptable. Still was a quite slow updating after I clicked Thank or Like. But I have come top expect that to be slow over the years.

              Comment

              • femaster
                Service Manager

                1,000+ Posts
                • May 2011
                • 1500

                #37
                Re: 504 Gateway time out

                And another new error. Hopefully the combination of these different errors might help with diagnosing what exactly is going on.

                Secure Connection Failed


                An error occurred during a connection to www[.].copytechnet[.]com.
                • The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
                • Please contact the website owners to inform them of this problem.
                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37477

                  #38
                  Re: 504 Gateway time out

                  I was having a problem this morning. If I tried to open the link in a notification I got
                  Database error
                  The Copytechnet.com database has encountered a problem.
                  Please try the following:

                  Load the page again by clicking the Refresh button in your web browser.
                  Open the Copytechnet Home home page, then try to open another page.
                  Click the Back button to try another link.

                  The Copytechnet Home forum technical staff have been notified of the error, though you may contact them if the problem persists.

                  We apologise for any inconvenience.
                  If I tried to open the home page I got
                  Content Encoding Error

                  An error occurred during a connection to Copytechnet Home.

                  Please contact the website owners to inform them of this problem.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 8007

                    #39
                    Re: 504 Gateway time out

                    Another slump with gateway timeout. Breaking through right now.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Aneurysm
                      Administrator

                      1,000+ Posts
                      • Jan 2005
                      • 1079

                      #40
                      Re: 504 Gateway time out

                      Originally posted by tsbservice
                      Another slump with gateway timeout. Breaking through right now.
                      It's getting to be very annoying.
                      "Remain calm. All is well." -Chip Diller, Nov 1963

                      Comment

                      • Aneurysm
                        Administrator

                        1,000+ Posts
                        • Jan 2005
                        • 1079

                        #41
                        Re: 504 Gateway time out

                        Originally posted by tsbservice
                        Another slump with gateway timeout. Breaking through right now.
                        It's getting to be very annoying.
                        "Remain calm. All is well." -Chip Diller, Nov 1963

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37477

                          #42
                          Re: 504 Gateway time out

                          Originally posted by Aneurysm
                          It's getting to be very annoying.
                          I know. And the double posts that it causes.

                          Comment

                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 37477

                            #43
                            Re: 504 Gateway time out

                            With the website now back up this evening I decided to do a tracert and see if there were any timeouts. I only got one instead of the usual two when the when I got the 504 errors. I did notice something interesting. I had two hops for server.copytechnet.com [173.254.238.186]. One of course as the last hop, number 13, and one at hop 8 where I usually would get the other time out.

                            Comment

                            • Aneurysm
                              Administrator

                              1,000+ Posts
                              • Jan 2005
                              • 1079

                              #44
                              Re: 504 Gateway time out

                              Originally posted by slimslob
                              With the website now back up this evening I decided to do a tracert and see if there were any timeouts. I only got one instead of the usual two when the when I got the 504 errors. I did notice something interesting. I had two hops for server.copytechnet.com [173.254.238.186]. One of course as the last hop, number 13, and one at hop 8 where I usually would get the other time out.
                              You have too much free time!

                              Just kidding, thanks for keeping an eye on it. I'm more of a systems/data guy so how the actual bits get from "A" to "B" is something I'm usually forced to learn on short notice. A good chunk of yesterday's downtime was a database issue which is different than most of our recent trouble.
                              "Remain calm. All is well." -Chip Diller, Nov 1963

                              Comment

                              • slimslob
                                Retired

                                Site Contributor
                                25,000+ Posts
                                • May 2013
                                • 37477

                                #45
                                Re: 504 Gateway time out

                                Originally posted by Aneurysm
                                You have too much free time!

                                Just kidding, thanks for keeping an eye on it. I'm more of a systems/data guy so how the actual bits get from "A" to "B" is something I'm usually forced to learn on short notice. A good chunk of yesterday's downtime was a database issue which is different than most of our recent trouble.
                                I'm an old hardware man. I have in the past done some database trouble troubleshooting over 20 years ago when Lanier had their digital dictation systems using Gupta SQL. Also a couple of accounting systems. My youngest daughter is the network and security person. She's a Computer Science Professor at Cal State University Bakersfield.

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