How Long Servicing Office Equipment

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  • eccelobo
    Trusted Tech

    Site Contributor
    100+ Posts
    • May 2013
    • 113

    #271
    Re: How Long Servicing Office Equipment

    1991: Started making copies on a Xerox 7000 and a Xerox 3600.
    1994: Started servicing Canon NP and CLC series copiers, and then all I could put my hands on, Ricoh, Minolta, Kyocera, HP, Brother...

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    • tufbnme
      Trusted Tech

      250+ Posts
      • Feb 2008
      • 493

      #272
      Re: How Long Servicing Office Equipment

      32 Years...too F-ing long

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      • gpoffmachs
        techie

        50+ Posts
        • Feb 2005
        • 55

        #273
        Re: How Long Servicing Office Equipment

        32 years next month
        just sold my own business i built up from scratch -- after 22 years
        built it up to be desirable
        took some serious cash and still working for the wife to have health insurance
        until... next year when I jump ship to retirement and move the heck away from the west coast liberals
        Techie

        Comment

        • cgw71
          Technician
          • Jul 2016
          • 15

          #274
          Re: How Long Servicing Office Equipment

          Coming up on 20 years. Field Supervisor now. Don't think I'd still be doing it if I had to be out in the field every single day, all day. Now it's just when we are really busy or there is some real pain ITA problem. That's enough for me. While it's been a decent job for me I would NOT advise any young people to get into it.

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          • pudgi300
            Trusted Tech

            Site Contributor
            100+ Posts
            • Sep 2007
            • 193

            #275
            Re: How Long Servicing Office Equipment

            Forty five years and still kicking. Started in 1974 servicing IBM Selectric then IBM copier 1. Only 1 red flag on Copytechnet to date. Had six bypass operation and still servicing every day. Work to you die.

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            • Bucky
              Technician
              • Dec 2015
              • 30

              #276
              Re: How Long Servicing Office Equipment

              I didn't know this thread was still going. I think I may have posted to it a year or so ago, but decided to make another entry anyway. I've been a copier tech for over 51 years. Started with Xerox in September 1968 on the first Monday out of the Army. I owned my own business for about 12 years in the 1980s, but didn't like the pressure of making payroll and the California regulations. Sold it and went to work for Bay Microfilm in the California Bay area. I was servicing Canon Micrographic equipment. They needed someone in the Valley to work part time. I agreed. In six month I was back to full time work. At first I was taking two or three service calls per day. But the business was dying in the central valley. After about 7 years I was only getting 2 or 3 service call every two weeks. So the inevitable happened. I was offered a job with them in the Sacramento area or the Bay area. I did not want to live in those areas. So I voluntarily resigned. I moved to the California Mojave Desert to be closer to my grandsons. It wasn't long before a Ricoh dealership heard that I was in the area and they offered me a job. That was in 2004, and I'm still working for them. Good people and a great company. I can't imagine leaving them. However, at 74 years old I am getting tired. I asked to go to part time and they agreed. So now I work Tuesday, Wednesday, and Thursday only. After 51 years, I still love working on these machines.

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              • oldtech1
                Technician
                • Mar 2008
                • 35

                #277
                Re: How Long Servicing Office Equipment

                I've been servicing office machines since early 70's. I've seen and serviced them all, from the pink and white sheet fed 3M machines ,to the ones on the market currently. It's been fun. Took part time retirement starting 2020.

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1757

                  #278
                  Re: How Long Servicing Office Equipment

                  Originally posted by cgw71
                  Coming up on 20 years. Field Supervisor now. Don't think I'd still be doing it if I had to be out in the field every single day, all day. Now it's just when we are really busy or there is some real pain ITA problem. That's enough for me. While it's been a decent job for me I would NOT advise any young people to get into it.

                  Why not advise young people to get into it? It's a good job for someone that does not want to sit at a desk every day.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22960

                    #279
                    Re: How Long Servicing Office Equipment

                    Originally posted by anothertech
                    Why not advise young people to get into it? It's a good job for someone that does not want to sit at a desk every day.
                    When I first started doing this, I'd get my 5 or 6 calls on slips of message pad, then go off and do calls all day. I'd see my boss once a day in the morning for 10 or 15 minutes. If there was an emergency he would do some mental calculations, and call the customer I would theoretically be at.

                    Now-a-days, in an ordinary hour I'll get 10 emails, 10 texts. 4 phone calls, and I still have to do a one hour service call. I get perhaps 35 minutes of that hour to work. The thing I liked about this work is that I worked mostly alone. Not so much now.
                    =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1757

                      #280
                      Re: How Long Servicing Office Equipment

                      I stated doing this in 1984 and yes, this job has changed a lot. Everything changes, you have just got to change and adapt to the new normal. I like the job because I like helping people. When we techs show up it's because something is keeping a customer from getting their job done, sometimes causing them a lot of stress. We are there to fix the issue which help relieve the stress and help them get through the day. They are happy to see me when I arrive, and happy to see me leave, because they know the machine is working and they can get on with their day.

                      A lot of techs think the job is fixing machines, I think it's more than that. The job is helping the customers with their pain points, helping them get through the day, it's just a different way of looking at it.

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7929

                        #281
                        Re: How Long Servicing Office Equipment

                        Originally posted by anothertech
                        I stated doing this in 1984 and yes, this job has changed a lot. Everything changes, you have just got to change and adapt to the new normal. I like the job because I like helping people. When we techs show up it's because something is keeping a customer from getting their job done, sometimes causing them a lot of stress. We are there to fix the issue which help relieve the stress and help them get through the day. They are happy to see me when I arrive, and happy to see me leave, because they know the machine is working and they can get on with their day.

                        A lot of techs think the job is fixing machines, I think it's more than that. The job is helping the customers with their pain points, helping them get through the day, it's just a different way of looking at it.
                        Exactly my point of view! I like to help people and by the end of the day helping people and fixing problems at my best...that's the rock&roll
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356

                          #282
                          Re: How Long Servicing Office Equipment

                          Originally posted by gpoffmachs
                          32 years next month
                          just sold my own business i built up from scratch -- after 22 years
                          built it up to be desirable
                          took some serious cash and still working for the wife to have health insurance
                          until... next year when I jump ship to retirement and move the heck away from the west coast liberals

                          regarding>>away from the west coast liberals..
                          new york is going the same route as CA. A real p:ssy state where now they let everyone out of jail and if
                          they break the law again then they give them free Yankee tickets.......i hate CUOMO and deblasio,too majors turds..
                          might have to look south.......

                          Comment

                          • Oystercopy
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Oct 2009
                            • 618

                            #283
                            Re: How Long Servicing Office Equipment

                            42 years for me.... started out of high school in 1978 repairing Pitney Bowes mailing machines...
                            OC

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                            • M94
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Jul 2020
                              • 158

                              #284
                              Re: How Long Servicing Office Equipment

                              Uhhh there isn't a polling option for 6 months.....

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                              • Blizzoo
                                Senior Tech

                                Site Contributor
                                500+ Posts
                                • Aug 2013
                                • 599

                                #285
                                Re: How Long Servicing Office Equipment

                                Originally posted by M94
                                Uhhh there isn't a polling option for 6 months.....
                                It doesn't matter. If you like the job the years will add up very quickly
                                Defects are simple, our mind is complicated

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