Re: How Long Servicing Office Equipment
45 years.
45 years.
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I know what I know better than anyone else knows what I know. -
Re: How Long Servicing Office Equipment
18 years............ and I am tired..... of being forced to Not care about the customer and focus only on the numbers.......
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Re: How Long Servicing Office Equipment
Very true, I get a lot of satisfaction from helping the customer, but we have to understand to the owners the bottomline is making a profit.Comment
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Re: How Long Servicing Office Equipment
I
Know
Only
Numbers
Just don't let the damn statistics diminish the quality of your work. If you're the only one that cares ... well then there's one, for sure.
It's a worthy fight. I've been there. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: How Long Servicing Office Equipment
Keeping a positive and caring attitude will help your day go smoother. Plus you never know what the future holds. Doing good work and keeping the customer happy may make it easier to steal that customer over to you if you ever go solo.Comment
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Re: How Long Servicing Office Equipment
Thanks everyone for the pep talk. I needed it. My reputation far out ways any others.Comment
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Re: How Long Servicing Office Equipment
And for any managers listening.......remember who keeps your existing customer base....as long as the billing issues don't come into play...lolComment
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Re: How Long Servicing Office Equipment
Since 1990, NOW 21 years in this industry! I was poached from a telecommunications company where I was working as a Radio & Transmission engineer, by the GESTETNER company ( NASHUATEC) when it opened the door in my country with a bang! I was trained on their electric duplicators, gestetner 2316 copiers, scanners (with a stylus writing on a electronic stencil), & the COPY PRINTER, which is their digital duplicator equivalent of the Risograph.
Years later I moved to a CANON dealership for about 13 years. I'M now running my own small company, handling all brands. This industry is sweet & enjoyable. New challenges, new people, ever changing technology keeps us on our toes everyday! The introduction of the digital copiers, with its ever dynamic IT component/Network connectivity makes the work sweeter as one is constantly exposed to new learning.
I see my retirement still a long way off although old age is catching up on me with its LAW OF DIMINISHING RETURNS. We've started bringing in fresh young blood on board.Comment
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Re: How Long Servicing Office Equipment
3 years feels like 30 since I got thrown into servicing sharp, Kyocera, and canon on my own, not to mention kip, hp, and brother, among others. I feel like I am a 10 year veteran at least.Comment
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18yearsComment
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27 years. Scary
27 years. Scary.Comment
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Re: How Long Servicing Office Equipment
I started as a delivery driver in 1999. Within a month I was setting up equipment and doing in house repairs. I grew up working on cars rebuilding engines and troubleshooting electrical systems etc... Becoming a tech came naturally, and easily. It's the customers I've yet to figure out how to fix. LOL. My doc feeder is jamming, well keep the paperclips and Doritos out of the paper path then you moron.Comment
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Re: How Long Servicing Office Equipment
Seven glorious years. Still green as the grass.
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Impressive stats; but boy you must be bored of driving!
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