Ricoh Aficio MP C2500

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  • Alexon
    Technician

    Site Contributor
    • Jun 2020
    • 11

    Ricoh Aficio MP C2500

    Dear Sirs,

    I try to setup Ricoh Aficio MP C2500 scan folder with Win10 64 pro.

    Cannot find the specified path... (when I try to scan the shared folder).

    SMD is active;

    firewall checked;

    ping did from the printer to host PC;

    DHCP assigns IP;

    network and sharing checked to allow ON;

    NetBIOS over Tcpip - Enabled;

    Protocol : SMB

    Path : \\WORK-STATION\Scans

    Please give your kind advice ?
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Ricoh Aficio MP C2500

    Originally posted by Alexon
    Dear Sirs,

    I try to setup Ricoh Aficio MP C2500 scan folder with Win10 64 pro.

    Cannot find the specified path... (when I try to scan the shared folder).

    SMD is active;

    firewall checked;

    ping did from the printer to host PC;

    DHCP assigns IP;

    network and sharing checked to allow ON;

    NetBIOS over Tcpip - Enabled;

    Protocol : SMB

    Path : \\WORK-STATION\Scans

    Please give your kind advice ?

    which version of SMB are you trying to use?

    SMB1 doesn't work on a Win10 system..

    search the forums for SMB1 problems

    Comment

    • qbert69
      Service Manager

      1,000+ Posts
      • Mar 2013
      • 1152

      #3
      Re: Ricoh Aficio MP C2500

      Originally posted by Alexon
      Dear Sirs,

      I try to setup Ricoh Aficio MP C2500 scan folder with Win10 64 pro.

      Cannot find the specified path... (when I try to scan the shared folder).

      SMD is active;

      firewall checked;

      ping did from the printer to host PC;

      DHCP assigns IP;

      network and sharing checked to allow ON;

      NetBIOS over Tcpip - Enabled;

      Protocol : SMB

      Path : \\WORK-STATION\Scans

      Please give your kind advice ?
      That machine is no longer supported for security & firmware updates...End of Life. Best you can do is go into system settings, programs & features and turn on SMB V1, as Windows 10 defaults to V2/V3 for security purposes. Good Luck![emoji41][emoji1303]

      Sent from my SM-N950U1 using Tapatalk
      REACH FOR THE STARS!!!
      Konica Minolta Planetariums!
      https://www.konicaminolta.com/planet...gma/index.html

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #4
        Re: Ricoh Aficio MP C2500

        Originally posted by Phil B.
        which version of SMB are you trying to use?

        SMB1 doesn't work on a Win10 system..

        search the forums for SMB1 problems
        Gotta turn on SMB V1 under program features![emoji41][emoji1303]

        Sent from my SM-N950U1 using Tapatalk
        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • Alexon
          Technician

          Site Contributor
          • Jun 2020
          • 11

          #5
          Re: Ricoh Aficio MP C2500

          Originally posted by Phil B.
          which version of SMB are you trying to use?

          SMB1 doesn't work on a Win10 system..

          search the forums for SMB1 problems
          Windows features on or off >>>

          Check SMB 1.0/CIFS Feli Sharing Support

          SMB direct too

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: Ricoh Aficio MP C2500

            Originally posted by qbert69
            That machine is no longer supported for security & firmware updates...End of Life. Best you can do is go into system settings, programs & features and turn on SMB V1, as Windows 10 defaults to V2/V3 for security purposes. Good Luck![emoji41][emoji1303]

            Sent from my SM-N950U1 using Tapatalk
            not a safe suggestion now that more n more malware is being written.

            Comment

            • Alexon
              Technician

              Site Contributor
              • Jun 2020
              • 11

              #7
              Re: Ricoh Aficio MP C2500

              Originally posted by qbert69
              Gotta turn on SMB V1 under program features![emoji41][emoji1303]

              Sent from my SM-N950U1 using Tapatalk
              Yes, I dane with this, but still not work

              Check SMB 1.0/CIFS Feli Sharing Support

              SMB direct too

              My option end after this and I decide to ask you guys.

              Comment

              • Alexon
                Technician

                Site Contributor
                • Jun 2020
                • 11

                #8
                Re: Ricoh Aficio MP C2500

                Originally posted by qbert69
                That machine is no longer supported for security & firmware updates...End of Life. Best you can do is go into system settings, programs & features and turn on SMB V1, as Windows 10 defaults to V2/V3 for security purposes. Good Luck![emoji41][emoji1303]

                Sent from my SM-N950U1 using Tapatalk
                Strange, but I don't have in my list of features (v2/v3).

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152

                  #9
                  Re: Ricoh Aficio MP C2500

                  Originally posted by Alexon
                  Strange, but I don't have in my list of features (v2/v3).
                  See Picture. Are you running Windows 10 Professional or a Home Version???[emoji848]

                  Sent from my SM-N950U1 using Tapatalk
                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

                  Comment

                  • qbert69
                    Service Manager

                    1,000+ Posts
                    • Mar 2013
                    • 1152

                    #10
                    Re: Ricoh Aficio MP C2500

                    Originally posted by Alexon
                    Strange, but I don't have in my list of features (v2/v3).
                    Also there is the matter of what port the MP C2500 is set to...is it port 139 or 445? If I remember correctly on this vintage of machine there is no way to set it through the machine web page...you have to do it through TELNET into the machine!!![emoji15] If I remember correctly, Windows 10 defaults to 445 for SMB V1.

                    Sent from my SM-N950U1 using Tapatalk
                    REACH FOR THE STARS!!!
                    Konica Minolta Planetariums!
                    https://www.konicaminolta.com/planet...gma/index.html

                    Comment

                    • Alexon
                      Technician

                      Site Contributor
                      • Jun 2020
                      • 11

                      #11
                      Re: Ricoh Aficio MP C2500

                      Originally posted by qbert69
                      See Picture. Are you running Windows 10 Professional or a Home Version???[emoji848]

                      Sent from my SM-N950U1 using Tapatalk
                      This things done:

                      FeatureName : SMB1Protocol
                      DisplayName : SMB 1.0/CIFS File Sharing Support
                      Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
                      RestartRequired : Possible
                      State : Enabled
                      CustomProperties :
                      ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
                      ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
                      ServerComponent\Id : 487
                      ServerComponent\Type : Feature
                      ServerComponent\UniqueName : FS-SMB1
                      ServerComponent\Deploys\Update\Name : SMB1Protocol

                      I use the Win Pro

                      Comment

                      • qbert69
                        Service Manager

                        1,000+ Posts
                        • Mar 2013
                        • 1152

                        #12
                        Re: Ricoh Aficio MP C2500

                        Originally posted by Alexon
                        This things done:

                        FeatureName : SMB1Protocol
                        DisplayName : SMB 1.0/CIFS File Sharing Support
                        Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
                        RestartRequired : Possible
                        State : Enabled
                        CustomProperties :
                        ServerComponent\Description : Support for the SMB 1.0/CIFS file sharing protocol and the Computer Browser protocol.
                        ServerComponent\DisplayName : SMB 1.0/CIFS File Sharing Support
                        ServerComponent\Id : 487
                        ServerComponent\Type : Feature
                        ServerComponent\UniqueName : FS-SMB1
                        ServerComponent\Deploys\Update\Name : SMB1Protocol

                        I use the Win Pro
                        Also there is the matter of what port the MP C2500 is set to...is it port 139 or 445? If I remember correctly on this vintage of machine there is no way to set it through the machine web page...you have to do it through TELNET into the machine!!![emoji15] If I remember correctly, Windows 10 defaults to 445 for SMB V1.

                        Sent from my SM-N950U1 using Tapatalk

                        Sent from my SM-N950U1 using Tapatalk
                        REACH FOR THE STARS!!!
                        Konica Minolta Planetariums!
                        https://www.konicaminolta.com/planet...gma/index.html

                        Comment

                        • qbert69
                          Service Manager

                          1,000+ Posts
                          • Mar 2013
                          • 1152

                          #13
                          Re: Ricoh Aficio MP C2500

                          Good Info....

                          https://www.corsolutions.co.uk/blog/ricoh-copier-scan-to-folder-smb-issue


                          REACH FOR THE STARS!!!
                          Konica Minolta Planetariums!
                          https://www.konicaminolta.com/planet...gma/index.html

                          Comment

                          • qbert69
                            Service Manager

                            1,000+ Posts
                            • Mar 2013
                            • 1152

                            #14
                            Re: Ricoh Aficio MP C2500

                            Also make sure your "Network Location" Is set to Private/Work and NOT Public!!! Make sure Windows 10 has all updates applied, especially security updates, as I've noticed Microsoft will shutdown certain functionalities until updates are applied and sometimes the PC needs to be restarted during/after updates. Additionally, if you run 3rd. Party security software such as AVG, Kaspersky, etc., make sure you have made a security exception for that specific folder you are scanning to!!!
                            REACH FOR THE STARS!!!
                            Konica Minolta Planetariums!
                            https://www.konicaminolta.com/planet...gma/index.html

                            Comment

                            • Alexon
                              Technician

                              Site Contributor
                              • Jun 2020
                              • 11

                              #15
                              Re: Ricoh Aficio MP C2500

                              Originally posted by qbert69
                              Also make sure your "Network Location" Is set to Private/Work and NOT Public!!! Make sure Windows 10 has all updates applied, especially security updates, as I've noticed Microsoft will shutdown certain functionalities until updates are applied and sometimes the PC needs to be restarted during/after updates. Additionally, if you run 3rd. Party security software such as AVG, Kaspersky, etc., make sure you have made a security exception for that specific folder you are scanning to!!!

                              Telnet

                              ether:
                              MAC-xxxxxxxxxxxxx
                              static:
                              inet 192.168.178.30 netmask 0.0.0.0 broadcast 0.0.0.0
                              inet6 :: prefixlen 64
                              current:
                              inet xxx.xxx.xxx.xxx netmask 255.255.255.0 broadcast xxx.xxx.xxx.xxx
                              hostname MPC2500


                              Default gateway:xxx.xxx.xxx.xxx (192.168.178.254)

                              It's mean that Ricoh have a Int. with static IP, should I delete or use this settings in my network?

                              Comment

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