Ricoh Aficio MP C2500

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  • qbert69
    Service Manager

    1,000+ Posts
    • Mar 2013
    • 1152

    #16
    Re: Ricoh Aficio MP C2500

    The ONLY reason you're using TELNET in this instance is to Verify/Change SMB Information!!! If you are able to print to the MP C2500, don't monkey with any network settings in TELNET!!!

    Originally posted by Alexon
    Telnet

    ether:
    MAC-xxxxxxxxxxxxx
    static:
    inet 192.168.178.30 netmask 0.0.0.0 broadcast 0.0.0.0
    inet6 :: prefixlen 64
    current:
    inet xxx.xxx.xxx.xxx netmask 255.255.255.0 broadcast xxx.xxx.xxx.xxx
    hostname MPC2500


    Default gateway:xxx.xxx.xxx.xxx (192.168.178.254)

    It's mean that Ricoh have a Int. with static IP, should I delete or use this settings in my network?
    REACH FOR THE STARS!!!
    Konica Minolta Planetariums!
    https://www.konicaminolta.com/planet...gma/index.html

    Comment

    • Alexon
      Technician

      Site Contributor
      • Jun 2020
      • 11

      #17
      Re: Ricoh Aficio MP C2500

      Originally posted by qbert69
      The ONLY reason you're using TELNET in this instance is to Verify/Change SMB Information!!! If you are able to print to the MP C2500, don't monkey with any network settings in TELNET!!!
      After I put on the SMB v2, Ricoh allow to connect to the host PC.

      Tested out connectivity and I can browse folders in PC user from Ricoh screen.

      I also change port for 445 and CAL : 1

      Now, when I try scan to folder I have msg:


      But as I read before this Aficio MPC 2500 not support SMB v2 without firmware update. Link bellow:

      Effects of disabling SMBv1: Multifunction Printers and Laser Printers | Products & Services | Global | Ricoh

      Any fresh look advice?

      Comment

      • qbert69
        Service Manager

        1,000+ Posts
        • Mar 2013
        • 1152

        #18
        Re: Ricoh Aficio MP C2500

        Originally posted by Alexon
        After I put on the SMB v2, Ricoh allow to connect to the host PC.

        Tested out connectivity and I can browse folders in PC user from Ricoh screen.

        I also change port for 445 and CAL : 1

        Now, when I try scan to folder I have msg:


        But as I read before this Aficio MPC 2500 not support SMB v2 without firmware update. Link bellow:

        Effects of disabling SMBv1: Multifunction Printers and Laser Printers | Products & Services | Global | Ricoh

        Any fresh look advice?
        Turn On SMB V1 in System Program Features. [emoji41][emoji1303] If that option doesn't show period, there may be a setting in gpedit or registry that is disabling it from showing!!! Aside from that, I have no other advice for you other than what I have given in this thread!!! As it stands, the MFP is EOL & customer really needs to upgrade for security reasons!!!

        Sent from my SM-N950U1 using Tapatalk
        REACH FOR THE STARS!!!
        Konica Minolta Planetariums!
        https://www.konicaminolta.com/planet...gma/index.html

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7962

          #19
          Re: Ricoh Aficio MP C2500

          My advice is to contact this guy:

          For sure it will be wise to update machine FW and use SMBv2.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • Polo-022
            Trusted Tech

            250+ Posts
            • Sep 2007
            • 483

            #20
            Re: Ricoh Aficio MP C2500

            Special Firmware : B2385605L_LRC00451.fwu in order to scan SMB
            from Windows 8 and afterwards.
            I have an MP C 2500 in my office for test purposes and it scans to folder
            for Windows 10 Home.
            I didn't test it with "Pro" version. But,
            lately i cannot set up Scan to Folder in Windows 10 Pro enviroment,
            for an MP3555, MP2014, MP C5000.
            All above suggested adjustments have been done.
            Last edited by Polo-022; 06-26-2020, 02:37 PM.

            Comment

            • Alexon
              Technician

              Site Contributor
              • Jun 2020
              • 11

              #21
              Re: Ricoh Aficio MP C2500

              Originally posted by Polo-022
              Special Firmware : B2385605L_LRC00451.fwu in order to scan SMB
              from Windows 8 and afterwards.
              I have an MP C 2500 in my office for test purposes and it scans to folder
              for Windows 10 Home.
              I didn't test it with "Pro" version. But,
              lately i cannot set up Scan to Folder in Windows 10 Pro enviroment,
              for an MP3555, MP2014, MP C5000.
              All above suggested adjustments have been done.
              Thank you all of you for help,

              I think the problem is that ISP blocked this ports on the modem/router level.

              Now I try to connect to FTP IIS server.

              FTP server work properly. I can connect from my other device,

              but I still don't find exact information (syntax) how fill out the Ricoh FTP authentication fields with Win ISS credentials.

              What I did:

              On the Ricoh screen choose FTP

              > Server Name: WORK-STATION

              > Path: \\FTP-Scans\ (this folder create on the C:, with necessary rights for the user bellow)

              > User name:

              > Password:

              Port No. 21

              Issue: Connection with PC has failed. Check the settings.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37236

                #22
                Re: Ricoh Aficio MP C2500

                Originally posted by Alexon
                Thank you all of you for help,

                I think the problem is that ISP blocked this ports on the modem/router level.

                Now I try to connect to FTP IIS server.

                FTP server work properly. I can connect from my other device,

                but I still don't find exact information (syntax) how fill out the Ricoh FTP authentication fields with Win ISS credentials.

                What I did:

                On the Ricoh screen choose FTP

                > Server Name: WORK-STATION

                > Path: \\FTP-Scans\ (this folder create on the C:, with necessary rights for the user bellow)

                > User name:

                > Password:

                Port No. 21

                Issue: Connection with PC has failed. Check the settings.
                The ISP (internet service provider) cannot block scan to folder.

                If you turn on SMBv1 service on the PC, the next Microsoft Security Update will turn it off.

                If you want to use FTP I would suggest FileZilla Server or a similar software. A lot more support available for setting it up.

                A work around is to scan to the MP C2500 internal Document Server. You can then use WIM to pull it to your computer.

                Comment

                • qbert69
                  Service Manager

                  1,000+ Posts
                  • Mar 2013
                  • 1152

                  #23
                  Re: Ricoh Aficio MP C2500

                  Originally posted by slimslob
                  The ISP (internet service provider) cannot block scan to folder.

                  If you turn on SMBv1 service on the PC, the next Microsoft Security Update will turn it off.

                  If you want to use FTP I would suggest FileZilla Server or a similar software. A lot more support available for setting it up.

                  A work around is to scan to the MP C2500 internal Document Server. You can then use WIM to pull it to your computer.
                  Not sure if you work on this Vintage of MP C2500 machine but I don't believe you can pull down documents to your PC that have been scanned into the document server...only see thumbnails & initiate printing a document from the PC that's already in the MFP document server. Heck, this machine doesn't even have a built-in USB port that you can scan to!!![emoji15] Another viable option would be Pull-Scan with Network TWAIN plug-in & host software!!!

                  Sent from my SM-N950U1 using Tapatalk
                  REACH FOR THE STARS!!!
                  Konica Minolta Planetariums!
                  https://www.konicaminolta.com/planet...gma/index.html

                  Comment

                  • Alexon
                    Technician

                    Site Contributor
                    • Jun 2020
                    • 11

                    #24
                    Re: Ricoh Aficio MP C2500

                    Originally posted by slimslob
                    The ISP (internet service provider) cannot block scan to folder.

                    If you turn on SMBv1 service on the PC, the next Microsoft Security Update will turn it off.

                    If you want to use FTP I would suggest FileZilla Server or a similar software. A lot more support available for setting it up.

                    A work around is to scan to the MP C2500 internal Document Server. You can then use WIM to pull it to your computer.
                    Thank you,

                    The ISP (internet service provider) cannot block scan to folder - yes, you are right, it's not.

                    The browsing of folder work, but transmission foult. In SMB mode.

                    Now I try to figure out with FTP.

                    Comment

                    • qbert69
                      Service Manager

                      1,000+ Posts
                      • Mar 2013
                      • 1152

                      #25
                      Re: Ricoh Aficio MP C2500

                      Pull-Scan with Network TWAIN Plug-In in a host program would probably work too!!!

                      NAPS2 - Scan documents to PDF and more, as simply as possible

                      Windows 7 X64 TWAIN Driver (Might Work With 10!!!)




                      Originally posted by Alexon
                      Thank you,

                      The ISP (internet service provider) cannot block scan to folder - yes, you are right, it's not.

                      The browsing of folder work, but transmission foult. In SMB mode.

                      Now I try to figure out with FTP.
                      REACH FOR THE STARS!!!
                      Konica Minolta Planetariums!
                      https://www.konicaminolta.com/planet...gma/index.html

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 37236

                        #26
                        Re: Ricoh Aficio MP C2500

                        Originally posted by qbert69
                        Not sure if you work on this Vintage of MP C2500 machine but I don't believe you can pull down documents to your PC that have been scanned into the document server...only see thumbnails & initiate printing a document from the PC that's already in the MFP document server. Heck, this machine doesn't even have a built-in USB port that you can scan to!!![emoji15] Another viable option would be Pull-Scan with Network TWAIN plug-in & host software!!!

                        Sent from my SM-N950U1 using Tapatalk

                        Comment

                        • Alexon
                          Technician

                          Site Contributor
                          • Jun 2020
                          • 11

                          #27
                          Re: Ricoh Aficio MP C2500

                          Sirs,

                          thank you one more time to all of you.

                          The trick is that IIS FTP server assign index ( / ) page and what you need it is topologie how to fill out credentials and path in Ricoh WEB app or in the screen of Ricoh.

                          I attached pictures maybe it will be useful. I saw a lot of questions in web forums regard this issue.

                          0-02-0a-43a0b778b904a121d81ab4bfa8b6cf67f39636ef54bbba56347b10fc648adec8_27fa4c46.jpg

                          This what you will see after you connected:

                          0-02-0a-948e979096297d305d8f0d586e194f04320de8e2088d95ec255c346acf2c5352_2e279125.jpg

                          The scan works fine in both modes the pdf and the tif.

                          Thank you and FTP.

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