MP C407 Over 50 pages sending jumbled files

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1130
    #1

    MP C407 Over 50 pages sending jumbled files

    I have a mp c407 sending jumbled files after 50 pages, under 50 pages its fine, a pdf, no problem,
    In batch it does the same thing , can i get any suggestions? My web service provider has no limits and if it did it would bounce back
    Thank you for any ideas
    example
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    Tags: c407, files, jumbled, pages, sending
    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7792
      #2
      Re: MP C407 Over 50 pages sending jumbled files

      Originally posted by digicor
      I have a mp c407 sending jumbled files after 50 pages, under 50 pages its fine, a pdf, no problem,
      In batch it does the same thing , can i get any suggestions? My web service provider has no limits and if it did it would bounce back
      Thank you for any ideas
      example
      :yhyhyhyhyhyhyhyhyhyhyhyhzjlDnHOOccococ45Q5xwSQQTCYTCYTCYTCwgmCSI6I+R8joj
      5HRHyPpaTOOYcEkEEwmE0EE00EE01tNbWGUcqaEyCJFcVxQZQQrERCZQwEggtUgkkkkEkggt
      JJEfiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiIiwQiIiIiIiIiIiIi
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      /MI8mCFFWVEfxMY5dMq0YQl1iwQiIQQhAhFlQUNzixERMITyNEewghxEJCGVUVxXBE6PJITR
      This is a common issue & usually a quick fix.

      Update the firmware, driver & ensure the driver port is IP address of the printer NOT wsd.

      If this is a gmail scanning issue check fil size is set to MAX & update the firmware.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk
      ​

        Comment

        • Brianneoe
          Trusted Tech

          250+ Posts
          • May 2015
          • 317
          #3
          Re: MP C407 Over 50 pages sending jumbled files

          There are 2 settings you want to change. Max file size (default=2084) to at least 20000kb. On the same page, turn off divide and send. Divide and send will take the file you are sending and once it goes over the Max file size it will send the remaining file in a different file format that nobody knows what program to use to open it with.

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1130
              #4
              Re: MP C407 Over 50 pages sending jumbled files

              Originally posted by Brianneoe
              There are 2 settings you want to change. Max file size (default=2084) to at least 20000kb. On the same page, turn off divide and send. Divide and send will take the file you are sending and once it goes over the Max file size it will send the remaining file in a different file format that nobody knows what program to use to open it with.
              Max file size is OFF and divide and send is OFF
              i always default these to off during set up and delivery

                Comment

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