Konica Minolta - User Boxes

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • Rad01
    Tech Manager
    • May 2016
    • 27
    #1

    Konica Minolta - User Boxes

    Hi all.

    The senior members are probably gonna roll their eyes for this post but I'll go ahead and ask anyways.
    Has anyone successfully transfered user boxes accross from one bizhub to another?

    I mean, its 2023 already and im still trying to grasp the fact that when you're upgrading a bizhub you still need to manually copy those bastards across.

    Usually, i don't mind doing it because I don't have many devices in the field with plenty boxes on them but every few years I've got one or two big clients who upgrade every few years and that time is fast approaching. One client In particular has a C308 with roughly 130 secure user boxes.

    The rest of the data transfer is fine because we all know we can set switch 72 to 04 and transfer to USB, or use the device web interface and export to file or even data administrator... But those darn boxes lol
    Wish Konica can just implement like what Xerox and Toshiba has where you can just clone the existing device over to the new one...

    I've already backed up all the data i can and will import that data in office prior to delivery but i really don't want to sit and manually recreate those 130 odd boxes.

    If any of you guys managed to find an easier option then please let me know, your assistance will be greatly appreciated.
    Tags: boxes, data, device, user
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929
      #2
      Re: Konica Minolta - User Boxes

      The following only works on "4" series machines and newer. This export will not move the User boxes or their contents. It also will not copy the IP, Subnet, and Gateway address's.

      Service mode
      System 2
      Software Switches
      Choose switch 72
      Change to Hex 04
      Fix
      End until out of service mode.

      I believe that there is a utility for this task:

      I have something called: HDDBackup_Ut_v1.3.23000.zip
      It may help you. There most certainly must be a more current version (this one is dated 2018).

      There's also something called Web Management Tool:
      Backing up files in a User Box
      There is no connecting link to "backing up user boxes" but the line appears in the online manual(?). Maybe it's better explained in the Users Guide. I certainly hope so.
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7910
          #3
          Re: Konica Minolta - User Boxes

          Is it this real shame for KM - I think Yes.
          We don't encourage nor advise clients to use user boxes in large numbers(if any).
          But I feel your pain as AFAIK nowadays there is still no way to do what you need other than manually.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • kingarthur
              Service Manager

              1,000+ Posts
              • Feb 2008
              • 1301
              #4
              Re: Konica Minolta - User Boxes

              Try this - you need to be on the latest function version


              Admin mode - security setting- page2- maintenance mode access - set to allow

              service mode- system 2 - page 3 - maintenance mode - set to effective

              an extra button pops on on the bottom left in service mode - machine update settings - select it, then machine auto update settings - machine export settings, highlight what you want to export, but from experience everything is selected, so deselect what you don't want

              enter password and start

              to import, as above, but depending on function/FW version there is a button Machine import settings

              I've had some success with it, but it seems to only and empty user box

              if you want to go into maintenance mode on the i series, go to admin then security - security details - maintenance mode

              When you have finished, the device will still be in "Maintenance mode" even after rebooting - there'll be a big arrow at the top left of the screen - press it then exit
              maintenance mode

              Cheers
              Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                Comment

                Previous template Next
                Working...