Kyocera Fs-1128 Mfp - Scanning Issue.

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  • duroo72
    Technician
    • Nov 2009
    • 30
    #1

    Kyocera Fs-1128 Mfp - Scanning Issue.

    Hi All,

    Anybody had this before on a Kyocera Fs-1128mfp where the user scans 4 pages to a folder on their pc in jpeg format all 4 pages come through , the first page is correct but the remaining 3 pages are blank?

    Thanks in advance.
    A+,Network+,Pdi+,Cdia+,MCSE,Konica Minolta Outward Associate
    Tags: None
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22995
      #2
      Re: Kyocera Fs-1128 Mfp - Scanning Issue.

      ... but PDF and TIF formats scan OK? Maybe a memory upgrade will help here. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

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        • Venom
          Technical/IT Support

          500+ Posts
          • Nov 2009
          • 765
          #3
          Re: Kyocera Fs-1128 Mfp - Scanning Issue.

          try scanning as b/w and if it works that is a bug....I found a bug in the ta300 that was identical to that
          IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

            Comment

            • mrsavin7
              Technician
              • Apr 2008
              • 11
              #4
              Re: Kyocera Fs-1128 Mfp - Scanning Issue.

              Originally posted by Venom
              try scanning as b/w and if it works that is a bug....I found a bug in the ta300 that was identical to that
              I know this isn't right replying like this, however since you are a Kyocera tech, are you able to scan to a 1128 via the USB connection? Must it be twain scanning?
              thanks, tva

                Comment

                • Venom
                  Technical/IT Support

                  500+ Posts
                  • Nov 2009
                  • 765
                  #5
                  Re: Kyocera Fs-1128 Mfp - Scanning Issue.

                  Originally posted by mrsavin7
                  I know this isn't right replying like this, however since you are a Kyocera tech, are you able to scan to a 1128 via the USB connection? Must it be twain scanning?
                  thanks, tva
                  Yes only twain scanning if you use USB.
                  IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

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