Problem in SMB Scanning in Window 8

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  • Wind Cool
    Technician
    • May 2014
    • 82

    #1

    Problem in SMB Scanning in Window 8

    Hi guys!

    Im facing SMB Scanning in Window 8 by setting Copier Ricoh MP2550 and MP2550B

    Any latest firmware to update on that model?

    Thanks !
  • Eric1968
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2458

    #2
    Re: Problem in SMB Scanning in Window 8

    Only on www.my-ricoh.com.

    Comment

    • Tonerbomb
      AutoMajical Resolutionist

      Site Contributor
      2,500+ Posts
      • Feb 2005
      • 2589

      #3
      Re: Problem in SMB Scanning in Window 8

      email Paul@justmanuals.com
      Mystic Crystal Revelations

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37235

        #4
        Re: Problem in SMB Scanning in Window 8

        Originally posted by Tonerbomb
        Tonerbomb, it seems that every thread this person starts is a request for firmware. I've posted Paul's email address a couple of times.

        Comment

        • Tonerbomb
          AutoMajical Resolutionist

          Site Contributor
          2,500+ Posts
          • Feb 2005
          • 2589

          #5
          Re: Problem in SMB Scanning in Window 8

          Originally posted by slimslob
          Tonerbomb, it seems that every thread this person starts is a request for firmware. I've posted Paul's email address a couple of times.
          Yeah he's a want want want poster. Haven't seen any give, give, give either....................
          Mystic Crystal Revelations

          Comment

          • sandmanmac
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Feb 2009
            • 3977

            #6
            Re: Problem in SMB Scanning in Window 8

            Originally posted by Tonerbomb
            Yeah he's a want want want poster. Haven't seen any give, give, give either....................
            I've 'ignore listed' and 'red-carded' for those very reasons

            Comment

            • Wind Cool
              Technician
              • May 2014
              • 82

              #7
              Re: Problem in SMB Scanning in Window 8

              Originally posted by Tonerbomb
              Yeah he's a want want want poster. Haven't seen any give, give, give either....................
              The firmware from Paul actually i already purchase but not this Model of MP2550.

              Im a new user here and im not very sure about rules in here.

              Because previously i saw some user here are willing to share the firmware, so i try to ask.

              If i do any wrong, then im sorry about the thread i had post.

              Just want to ask you the meaning of "Give" is share the firmware with others or technical advice?

              Comment

              • Eric1968
                Service Manager

                1,000+ Posts
                • Jan 2009
                • 2458

                #8
                Re: Problem in SMB Scanning in Window 8

                There are a lot of new users here who ask for firmware on the first posts. If they have it, they won't come back. So the "unwritten" rule here is :

                Help someone out a few times and show that you're willing to contribute to this site. If all users see that you help to find a solution for someone else's problems, then you can expect something back.

                If you ask for firmware or service manuals in the first posts, chances are that you will be ignored.

                See this thread :



                User Xuanthu wrote 3 posts and 3x times he's asking for firmware. That wont work here.

                Comment

                • Wind Cool
                  Technician
                  • May 2014
                  • 82

                  #9
                  Re: Problem in SMB Scanning in Window 8

                  Originally posted by Eric1968
                  There are a lot of new users here who ask for firmware on the first posts. If they have it, they won't come back. So the "unwritten" rule here is :

                  Help someone out a few times and show that you're willing to contribute to this site. If all users see that you help to find a solution for someone else's problems, then you can expect something back.

                  If you ask for firmware or service manuals in the first posts, chances are that you will be ignored.

                  See this thread :



                  User Xuanthu wrote 3 posts and 3x times he's asking for firmware. That wont work here.
                  I see.... thanks for advice, now i know the rules...

                  Yeap, i saw Xuanthu did ask but nobody reply.

                  Comment

                  • ApeosMan
                    Trusted Tech

                    Site Contributor
                    100+ Posts
                    • Nov 2009
                    • 183

                    #10
                    Re: Problem in SMB Scanning in Window 8

                    Don't do this for the customer but advise them to update to Windows 8.1 (make sure they have system restore enabled or another type of system/data backup) as with Windows 8.1 has SMB v1 available. This can be enabled or disabled from Control Panel > Programs > Program Features.

                    From my understanding Windows 8 doesn't have SMB v1 backward compatibility.
                    Last edited by ApeosMan; 05-21-2014, 09:46 PM.

                    Comment

                    • CorbinDallas
                      Technician

                      50+ Posts
                      • Mar 2012
                      • 56

                      #11
                      Re: Problem in SMB Scanning in Window 8

                      If they do not or cannot enable SMB v1 (like MAC OSX). You can use SMB over TCP by adding the port (445) to the destination and using the IP address instead of the name.

                      Example using SMB v1
                      \\mypc\scans

                      Example using SMB v2
                      \\10.0.0.25:445\scans

                      Comment

                      • CorbinDallas
                        Technician

                        50+ Posts
                        • Mar 2012
                        • 56

                        #12
                        Re: Problem in SMB Scanning in Window 8

                        Here is the link to Microsoft with instructions to activate and de-activate versions of SMB. Strongly recommend advising them, not performing this on your own.

                        How to enable and disable SMBv1, SMBv2, and SMBv3 in Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012

                        Comment

                        • Wind Cool
                          Technician
                          • May 2014
                          • 82

                          #13
                          Re: Problem in SMB Scanning in Window 8

                          Originally posted by CorbinDallas
                          Here is the link to Microsoft with instructions to activate and de-activate versions of SMB. Strongly recommend advising them, not performing this on your own.

                          How to enable and disable SMBv1, SMBv2, and SMBv3 in Windows Vista, Windows Server 2008, Windows 7, Windows Server 2008 R2, Windows 8, and Windows Server 2012
                          That one i never know before. Ok! I go and check thanks for the info.

                          Comment

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