Email Setup

[Madnhain]

We are trying to send reports from an MFP on a schedule.
We set up a generic gmail account for SMTP usage for these machines to use. The problem is that nearly all email providers require the use of SSL and the majority of these older MFPs don't support SSL resulting in the email reports not getting sent.
Has anyone found a workaround for this?

Thanks.

[slimslob]

Re: Email Setup

Use Google's non-ssl SMTP server, aspmx.l.google.com. They can only send to another gmail account, but at least they can send and then forward to who they want from their gmail account. This works as long as their ISP does not block port 25 SMTP.

[Madnhain]

Re: Email Setup

Thank you for that option, however the service that I would need to forward the email to is a cloud based service that just receives the email and reports back the information.
I don't have access to that email to verify it with gmail as a valid recipient of a forwarded email.

[slimslob]

Re: Email Setup

Your other option is to set up an in house relay server such as stunnel.

[ApeosMan]

Re: Email Setup

Try creating an account with GMX.com I think they don't require any SSL/TLS.

[wseyller]

Best option I found is Inbox.com has a free mail account without SSL if you don't mind ads in the email. To remove ads only $8.88 per year.

Sent from my DROID BIONIC using Tapatalk

[emujo]

Re: Email Setup

I'm a little confused as to what you are trying to do...Do you want the MFP to send some kind of internal report (meter counts for example) on a schedule (which can be done) or some other type of email? Or are you just trying to use the MFP to send mail with a walk up user? The "on a schedule" part is what I don't quite understand. If you need SSL, or TLS and you are using anything older than about 4-5 years (KM products) then you are correct, these protocols are not supported. You certainly could scan back SMB, FTP or pull from the user boxes and forward via email as a workaround. Emujo

[Madnhain]

Re: Email Setup

I am setting up Sharp MFPs on a schedule to send copy counts as well as alert messages. These emails are handled by a cloud based sharp utility and our service department can review all machines at a glance.
I have no problem setting up newer machines for this because newer machines have an option for SSL. Older machines do not. I tried to use google's non-ssl server but cannot verify the email address because the emails are sent to a cloud service and in order to forward an email using google, you have to verify that you own the receiving email address.
The "on a schedule" thing is simply a monthly report sent on a particular schedule on the Sharp MFP, in this case it would be a copy count.
I can set everything up just fine, and have on multiple machines, the issue is that older machines don't support SSL so I need some kind of workaround for these older machines to use modern SMTP settings.

Thanks

[sandmanmac]

Most web hosting companies offer an SSL and non-SSL mail server. When I'm dealing with a client that doesn't subscribe to a web hosting plan or to an ISP that does not offer a non-SSL solution, I simply use the server settings from a generic account I've set up with my web host.
I subscribed to a package entirely for this purpose. It's a great fallback when there are no other in house options, and it costs next to nothing

[Tonerbomb]

Re: Email Setup

why not trying something like FM audit or pagetrac?????????????

[tmaged]

Re: Email Setup

We had the same problem as we use Office365 & it doesn't allow unencrypted connections. I set up an account with Rackspace that uses our domain & accepts an unencrypted SMTP connection on 25, 587, 8025, or 2525.
It's $10 a month & we use it for scan to email for all of our customers that don't have their own exchange. It also allows you to enter the customers email as the senders email even though it's authenticating with your account. We tried GMX & some other free ones, but none were reliable. It's the best money we've spent as it saves a TON of headaches.

[bdcrandall13]

Re: Email Setup

AOL does not require SSL. We have used an AOL account to send emails from old Sharps for years. The only bad thing is that the "reply-to" HAS to be the AOL address that you are using to authenticate with.

[Madnhain]

Re: Email Setup

Thank you all for your input. I've got out IT manager looking into these options.

[ApeosMan]

Re: Email Setup

If a customer uses Office365 and the MFP doesn't support SSL/TLS then use: mail.messaging.microsoft.com This is unauthenticated over port 25 with no SSL/TLS and the customer can only scan to email within their Office365 domain.

If a customer uses Gmail/Google apps and the MFP doesn't support SSL/TLS then use: aspmx.l.google.com This is unauthenticated over port 25 with no SSL/TLS and the customer can only scan to email back to their own gmail e-mail address used for sending or only scan within their google apps e-mail domain.

[slimslob]

Re: Email Setup

If a customer uses Office365 and the MFP doesn't support SSL/TLS then use: mail.messaging.microsoft.com This is unauthenticated over port 25 with no SSL/TLS and the customer can only scan to email within their Office365 domain.

If a customer uses Gmail/Google apps and the MFP doesn't support SSL/TLS then use: aspmx.l.google.com This is unauthenticated over port 25 with no SSL/TLS and the customer can only scan to email back to their own gmail e-mail address used for sending or only scan within their google apps e-mail domain.

I have used Google's port 25 server for a few years. I didn't know about the Microsoft's port 25 server. My experience with Google's port 25 server is you can send to any email address within your Google apps domain or any other gmail account. The only draw back is if the ISP (such as AT&T), or the DSL modem (such as the NVG 510), blocks port 25.

I have also heard that Office365 will not work for MFPs that use SMTP over SSL. You have to be able to support TLS.