C7065 E197-0000

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  • Toner Boy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Aug 2007
    • 357
    #1

    C7065 E197-0000

    OK, covered before I know, looking for tips. New firmware, shimmed connectors (very clean-like new), swapped secondary transfer unit AND fixing feeder PWB...have not been into back of machine to check DC controller connectors and harness yet due to machine location. Fuser has been swapped too, due to last tech left lamp wire loose and shorted out on upper belt drive roller shaft -POOF!- breaker trip, mulitiple times.
    Symptom: Secondary transfer unit lifts 4 times, looking for signal return? ThumpThumpThumpThump during power up- I know it will code out. Was intermittent, now error is almost permanent.
    Will get into back of machine in a couple days when moved.
    Tags: None
    • chinotech
      Technician
      • Jan 2009
      • 14
      #2
      Re: C7065 E197-0000

      Hey Toner Boy, I have the exact same issues on the same model.
      I swapped an entire drawer from a working machine. Still get the

      Sent from my HTC One X+ using Tapatalk

        Comment

        • chinotech
          Technician
          • Jan 2009
          • 14
          #3
          Re: C7065 E197-0000

          Still get the same symptoms (even the thumping secondary transfer unit ). Looks like it may be the internal harness?

          Sent from my HTC One X+ using Tapatalk

            Comment

            • chinotech
              Technician
              • Jan 2009
              • 14
              #4
              Re: C7065 E197-0000

              I already checked and replugged the dc controller side of the fixing feed harness. (Sorry for the multiple replies, my phone is acting up )

              Sent from my HTC One X+ using Tapatalk

                Comment

                • Toner Boy
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Aug 2007
                  • 357
                  #5
                  Re: C7065 E197-0000

                  Let me know if you resolved this. I did not, machine is still in same state - sorry for very late reply. Swapped DC CONTROLLER I/F PCB ASS'Y and DC CONTROLLER MOTHER PCB ASS'Y with no change in symptoms.

                  I had to walk away from this one for a while...

                  It appears the only connector in between is the drawer connector. I've also swapped the Fixing Feeder PWB of course.
                  Last edited by Toner Boy; 07-08-2016, 04:14 AM.

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083
                      #6
                      Re: C7065 E197-0000

                      Originally posted by Toner Boy
                      Let me know if you resolved this. I did not, machine is still in same state - sorry for very late reply. Swapped DC CONTROLLER I/F PCB ASS'Y and DC CONTROLLER MOTHER PCB ASS'Y with no change in symptoms.

                      I had to walk away from this one for a while...

                      It appears the only connector in between is the drawer connector. I've also swapped the Fixing Feeder PWB of course.


                      Fixing/Feeder Drawer Assembly connectors on both machine frame side (FM3-4977-000) and drawer side (FM4-1313-000)

                      FM3-4977-000FM4-1313-000
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • lilleputte
                          Trusted Tech

                          100+ Posts
                          • Jan 2013
                          • 154
                          #7
                          Re: C7065 E197-0000

                          Originally posted by teckat
                          Fixing/Feeder Drawer Assembly connectors on both machine frame side (FM3-4977-000) and drawer side (FM4-1313-000)

                          FM3-4977-000FM4-1313-000



                          Have been through this several times also, sometimes it is paper in the connection and sometimes the connectors is smashed

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