Send problem in Image runner advance

[mramlawi]

hello , to all

i have a problem in ir advance when i want to use the send to computer i couldn't see the work group i wonder why this happen im sure its not a copier problem but will be thankful if any one can help ,this is always happen in win7 and above i disable the firewall and the antivirus also i turn on the network settings and still the work group not appearing .

[ernesto]

Re: Send problem in Image runner advance

hello , to all

i have a problem in ir advance when i want to use the send to computer i couldn't see the work group i wonder why this happen im sure its not a copier problem but will be thankful if any one can help ,this is always happen in win7 and above i disable the firewall and the antivirus also i turn on the network settings and still the work group not appearing .

hi,
You can try to set up the address book manually, putting the ip of the pc where you want to scan

All the best

[pinkia]

Re: Send problem in Image runner advance

hello , to all

i have a problem in ir advance when i want to use the send to computer i couldn't see the work group i wonder why this happen im sure its not a copier problem but will be thankful if any one can help ,this is always happen in win7 and above i disable the firewall and the antivirus also i turn on the network settings and still the work group not appearing .

Dear Friend,
might be problem with domain name, you have feed it in machine. or you can directly add address through RUI.

Hope this will help you.

[copier tech]

Re: Send problem in Image runner advance

Turn on DHCP, reboot to let the machine pull all the network settings, then try to browse the workgroup again

[mramlawi]

Re: Send problem in Image runner advance

Thank u if found somthing inside settings will check it lattar on share you thanks