3380i wrinkling jaming

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  • Raymann
    Technician
    • Apr 2015
    • 73

    #1

    3380i wrinkling jaming

    I have a new account whose machine wrinkles the paper on the first copy. I have cleaned the fuser guide from toner build up. But the went back to deliver toner and customer showed me the wrinkling page again. Looks like fuser roller going soft? any experience? thanks Ray
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8104

    #2
    Re: 3380i wrinkling jaming

    If its just the first copy in the morning it is mostly likely a sticking sensor arm, usually the pre reg arm that causes this issue, they have a tiny foam pad, this goes sticky over time, simply remove it.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • ernesto
      Trusted Tech

      250+ Posts
      • Oct 2011
      • 430

      #3
      Re: 3380i wrinkling jaming

      Originally posted by Raymann
      I have a new account whose machine wrinkles the paper on the first copy. I have cleaned the fuser guide from toner build up. But the went back to deliver toner and customer showed me the wrinkling page again. Looks like fuser roller going soft? any experience? thanks Ray

      it could be useful,




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      • dan7777
        Senior Tech

        500+ Posts
        • Dec 2012
        • 680

        #4
        Re: 3380i wrinkling jaming

        Originally posted by copier tech
        If its just the first copy in the morning it is mostly likely a sticking sensor arm, usually the pre reg arm that causes this issue, they have a tiny foam pad, this goes sticky over time, simply remove it.
        I agree. Something sticking. Those pads suck. Most of my machines like that are gone. Pull on the sensor arm and gently release it. If it is sticky then that is it. Some are easy to remove and some not so easy.

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        • Raymann
          Technician
          • Apr 2015
          • 73

          #5
          Re: 3380i wrinkling jaming

          like the old hp 4 and canon laser printers..from way back

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