[Error Code] c5051

[CrapAimer]

Hi

Ricoh dealer here, customer has asked me to look at a c5051 with an error code E000407-0002. Think it has something to do with the document feeder

Any help appreciated
George

[Rvale]

Re: c5051

ADF all the way.


E407 0002 05 Title Tray Lifter Motor error

Description Paper Face Detection Sensor when Lifter is being lifted does
not become ON within specified time.

Remedy 1. Check that after Lifter is lifted fully, it is located in the
correct position. (Check the engagement with the Gear.)
2. Check the Tray Lifter Motor, and also check whether
shifting operation is performed normally.
3. Check the connection between Paper Face Detection
Sensor and DF Driver PCB, and check that the Cable is not
open-circuit.
4. Replace the DF Driver PCB.
5. Replace the Tray Lifter Motor.

[copier tech]

Re: c5051

Or most likely customer has dropped a pen etc into the feeder so it cant lift!