CANON IRC2380 cyan is more fade

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  • Orion2010
    Trusted Tech
    • Jun 2015
    • 176

    #1

    CANON IRC2380 cyan is more fade

    hello to all,i have canon ir c2380, a client says 3 day before replace all drum, in other service, but cyan is lined and more fade !!! any idea ?? IMG_0803.JPGIMG_0804.JPGIMG_0805.JPG
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    Re: CANON IRC2380 cyan is more fade

    Originally posted by Orion2010
    hello to all,i have canon ir c2380, a client says 3 day before replace all drum, in other service, but cyan is lined and more fade !!! any idea ?? [ATTACH=CONFIG]32352[/ATTACH][ATTACH=CONFIG]32353[/ATTACH][ATTACH=CONFIG]32354[/ATTACH]
    ******
    Issue for CYAN was before drum replacement, or after replacement._?

    Using Canon OEM PARTS _?
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • Orion2010
      Trusted Tech
      • Jun 2015
      • 176

      #3
      Re: CANON IRC2380 cyan is more fade

      Originally posted by teckat
      ******
      Issue for CYAN was before drum replacement, or after replacement._?

      Using Canon OEM PARTS _?

      after replacement

      Comment

      • ernesto
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 430

        #4
        Re: CANON IRC2380 cyan is more fade

        Originally posted by Orion2010
        after replacement
        I think this is a coincidence, it must be cyan drum does not work right.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 8101

          #5
          Re: CANON IRC2380 cyan is more fade

          Did you rebuild the cyan drum? or fit a complete new genuine Canon unit?
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          ​

          Comment

          • Orion2010
            Trusted Tech
            • Jun 2015
            • 176

            #6
            Re: CANON IRC2380 cyan is more fade

            Originally posted by copier tech
            Did you rebuild the cyan drum? or fit a complete new genuine Canon unit?
            compatibel drum

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8101

              #7
              Re: CANON IRC2380 cyan is more fade

              No further questions your honour........
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • dan7777
                Senior Tech

                500+ Posts
                • Dec 2012
                • 680

                #8
                Re: CANON IRC2380 cyan is more fade

                Originally posted by Orion2010
                compatibel drum
                I had a bad canon black drum on printer. Confirmed by putting old drum back in. Lines moved.

                Comment

                • Orion2010
                  Trusted Tech
                  • Jun 2015
                  • 176

                  #9
                  Re: CANON IRC2380 cyan is more fade

                  Originally posted by copier tech
                  No further questions your honour........
                  Why the cyan now seems magenta ???
                  Attached Files

                  Comment

                  • zoraldinho
                    teacher-guide-expert-guru

                    Site Contributor
                    2,500+ Posts
                    • Mar 2008
                    • 4999

                    #10
                    Re: CANON IRC2380 cyan is more fade

                    Originally posted by dan7777
                    I had a bad canon black drum on printer. Confirmed by putting old drum back in. Lines moved.
                    Black drum??I thought you have cian problem?!
                    If it ain't broke, don't fix it
                    A picture is worth a thousand words

                    Comment

                    • zoraldinho
                      teacher-guide-expert-guru

                      Site Contributor
                      2,500+ Posts
                      • Mar 2008
                      • 4999

                      #11
                      Re: CANON IRC2380 cyan is more fade

                      Originally posted by Orion2010
                      Why the cyan now seems magenta ???

                      Because there is no cian at all!
                      If it ain't broke, don't fix it
                      A picture is worth a thousand words

                      Comment

                      • teckat
                        Field Supervisor

                        Site Contributor
                        10,000+ Posts
                        • Jan 2010
                        • 16083

                        #12
                        Re: CANON IRC2380 cyan is more fade

                        One word= ITB

                        =:O
                        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                        Comment

                        • Orion2010
                          Trusted Tech
                          • Jun 2015
                          • 176

                          #13
                          Re: CANON IRC2380 cyan is more fade

                          Originally posted by zoraldinho
                          Because there is no cian at all!
                          i print and copy only cian but it seems magenta, i make calibration but nothing !!!

                          sorry for my bad english

                          Comment

                          • JPiek
                            Trusted Tech

                            250+ Posts
                            • Oct 2014
                            • 435

                            #14
                            Re: CANON IRC2380 cyan is more fade

                            To get things clear ;

                            1 customer complains about Cyan
                            2 All drums are replaced with NON OEM Drums
                            3 Cyan gets ever worse, then looks like magenta and not like Cyan ?

                            a: Print a PG5 of eacht color and check.

                            b: Open printer and have a look at all the drums, specialy Cyan and magenta
                            - Toner spill ?
                            - Lines in drums ?
                            Try putting back the old drums if you still have them

                            c: have a look at the ITB like allready suggested.
                            Johan

                            Comment

                            • tech28
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Jun 2013
                              • 434

                              #15
                              Re: CANON IRC2380 cyan is more fade

                              Run a piece of paper in the underside of cartridge, in between the drum and developer, run the paper back and forth where the line/lines are, insert drum and see if there is a difference. Good Luck. Lot of times the developer brush gets obstructed causing the light areas/lines.

                              Comment

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