[Error Code] Canon IRC2220 HDD

[hsrmms]

Hello everybody....

In Canon IRC 2220 gives error code 602-001 problem with HDD I had replaced but still not working give me same error code.

When machine start up give error 602-001 pressed *28* will give in left upper corner 4 option [1] check [2] HD Check [3] HD Clear [4] HD operational disable.

Could you advice me how to install new HDD and which option should i use.

Regards.

[kuby]

Re: Canon IRC2220 HDD

First you have to have a compatible hard drive (not just any hard drive will work)

You need the Canon Support Tool and you need the Firmware for that model.

If you have not already you need to register the firmware with the Support Tool. Start the Support Tool, attach the cables to the copier, start the copier while pressing 2+8 till in Upload mode. Select the copier you want to upload the firmware to and go from there.

[hsrmms]

Re: Canon IRC2220 HDD

First you have to have a compatible hard drive (not just any hard drive will work)

You need the Canon Support Tool and you need the Firmware for that model.

If you have not already you need to register the firmware with the Support Tool. Start the Support Tool, attach the cables to the copier, start the copier while pressing 2+8 till in Upload mode. Select the copier you want to upload the firmware to and go from there.

I had compatible HDD (FK4-1550-000) Could you advice me how to install HDD (Hardware & Software).
Regards.

[copier tech]

Re: Canon IRC2220 HDD

It is not a simple process on this old Canon.

Have you tried to recover the old HHD?

Fit the old HDD back in the machine, then power on the machine while holding down buttons 1&9 this will run a scan disk type of repair, you should see some white boxes on the screen, it can take about 60 mins to complete. When the screen shows "download standby" the process has finished. Power off & on the machine & see if it will boot.

[hsrmms]

Re: Canon IRC2220 HDD

It is not a simple process on this old Canon.

Have you tried to recover the old HHD?

Fit the old HDD back in the machine, then power on the machine while holding down buttons 1&9 this will run a scan disk type of repair, you should see some white boxes on the screen, it can take about 60 mins to complete. When the screen shows "download standby" the process has finished. Power off & on the machine & see if it will boot.

The old HDD make clicking sound so i think it is damaged.

Regards.

[copier tech]

Re: Canon IRC2220 HDD

Ah yes it will be dead!

[teckat]

Re: Canon IRC2220 HDD

The old HDD make clicking sound so i think it is damaged.

Regards.

You mean a iR2220 (the only C2220 is an advanced model)

1. imageRUNNER Service Support Tool ( SST)---Needed
2. iR2220 Firmware---Needed
3. New HDD must be formatted inside printer, using SST connected to printer/ with printers firmware registered into SST/ & using the 2220 format file firmware.

imageRUNNER Service Support Tool Connectivity-----------------for your model

CROSSOVER CABLE
NORMAL POWER ON MODE
[Customers IP: 192.19.1.20 - Laptop: 192.19.1.21]
Connect in reference to customers IP Address
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
FIXED IP MODE
[Set Laptop for 172.16.1.101]
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
SAFE MODE
[HOLD DOWN 2 & 8, POWER "ON" Machine]
PERFORMING HD-FORMAT



USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[SERVICE MODE>COPIER>FUNCTION>SYSTEM]
"CANNOT" PERFORM HD-FORMAT

USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[* 2 & 8 *]
PERFORMING HD-FORMAT

[hsrmms]

Re: Canon IRC2220 HDD

You mean a iR2220 (the only C2220 is an advanced model)

1. imageRUNNER Service Support Tool ( SST)---Needed
2. iR2220 Firmware---Needed
3. New HDD must be formatted inside printer, using SST connected to printer/ with printers firmware registered into SST/ & using the 2220 format file firmware.

imageRUNNER Service Support Tool Connectivity-----------------for your model

CROSSOVER CABLE
NORMAL POWER ON MODE
[Customers IP: 192.19.1.20 - Laptop: 192.19.1.21]
Connect in reference to customers IP Address
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
FIXED IP MODE
[Set Laptop for 172.16.1.101]
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
SAFE MODE
[HOLD DOWN 2 & 8, POWER "ON" Machine]
PERFORMING HD-FORMAT



USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[SERVICE MODE>COPIER>FUNCTION>SYSTEM]
"CANNOT" PERFORM HD-FORMAT

USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[* 2 & 8 *]
PERFORMING HD-FORMAT

Copier model is Canon iR-ADV C2220

[hsrmms]

Re: Canon IRC2220 HDD

You mean a iR2220 (the only C2220 is an advanced model)

1. imageRUNNER Service Support Tool ( SST)---Needed
2. iR2220 Firmware---Needed
3. New HDD must be formatted inside printer, using SST connected to printer/ with printers firmware registered into SST/ & using the 2220 format file firmware.

imageRUNNER Service Support Tool Connectivity-----------------for your model

CROSSOVER CABLE
NORMAL POWER ON MODE
[Customers IP: 192.19.1.20 - Laptop: 192.19.1.21]
Connect in reference to customers IP Address
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
FIXED IP MODE
[Set Laptop for 172.16.1.101]
"CANNOT" PERFORM HD-FORMAT

CROSSOVER CABLE
SAFE MODE
[HOLD DOWN 2 & 8, POWER "ON" Machine]
PERFORMING HD-FORMAT



USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[SERVICE MODE>COPIER>FUNCTION>SYSTEM]
"CANNOT" PERFORM HD-FORMAT

USB TO PARALLEL [FY9-4154-000]
[Nethawk Driver Needed]
SERVICE MODE
[* 2 & 8 *]
PERFORMING HD-FORMAT

Could you advice me what to do after installing new HDD (FK4-1550-000). THANKS FOR YOUR HELP

[kuby]

Re: Canon IRC2220 HDD

You need to format it using the Canon System Support Tool like teckat's instructions.

[teckat]

Re: Canon IRC2220 HDD

U NEED TO FORMAT HDD ---
then load registered firmware



Content Delivery System: (CDS)
CDS is a service infrastructure where the system software is pushed to the imageRUNNER
ADVANCE by ways of the internet.
SERVICE MODE > UPDATER > UPDATE FIRMWARE > CONFIRM APPLICABLE FIRMWARE

Service Support Tool: (Start Assist Mode)USB Flash Drive:
Flashing the System Software by use of a USB Flash Drive is supported.
SERVICE MODE > COPIER > FUNCTION > SYSTEM > DOWNLOAD

[hsrmms]

Re: Canon IRC2220 HDD

U NEED TO FORMAT HDD ---
then load registered firmware



Content Delivery System: (CDS)
CDS is a service infrastructure where the system software is pushed to the imageRUNNER
ADVANCE by ways of the internet.
SERVICE MODE > UPDATER > UPDATE FIRMWARE > CONFIRM APPLICABLE FIRMWARE

Service Support Tool: (Start Assist Mode)USB Flash Drive:
Flashing the System Software by use of a USB Flash Drive is supported.
SERVICE MODE > COPIER > FUNCTION > SYSTEM > DOWNLOAD

Thanks for your replay....
I have another Canon iR Adv c2220i can I extract the Firmware from that copier and load it to the same model??
Regards.

[copier tech]

Re: Canon IRC2220 HDD

No, however you could use the good hdd in your dead 2220L providing the doner machine is also an L model

[hsrmms]

Re: Canon IRC2220 HDD

No, however you could use the good hdd in your dead 2220L providing the doner machine is also an L model

Can I make image of the working HDD and load it to new HDD??

Regards.

[copier tech]

Re: Canon IRC2220 HDD

Yes I have done this a few times I used Acronis.