ir c3380i frozen fuser

[Raymann]

I have a machine where I am gonna replace the fuser. Right now after clearinfg the error code when the motor tries to run it makes a popping sound and machine will not cycle. I am assuming there is a limiter clutch and not a broken drive gear. Any experience dealing with fusers that have locked up causing further damage? Thanks Ray

[techandtrader]

Re: ir c3380i frozen fuser

The sensor would pop a code quick for no rotation so that is really a strange symptom. If it has close to a million you could have a fuser drive problem and those usually cause e009. the dreaded error code! You might be hearing a cracked open fuser sleeve instead? I have some of these units for sale if you need parts.

[Raymann]

Re: ir c3380i frozen fuser

well I have not verified the fuser or machine is not turning. It may be....I have a new fuser on order. I will see Tuesday what the deal is.
Thanks for the offer...

[copier tech]

Re: ir c3380i frozen fuser

What error code are you getting?

[Raymann]

Re: ir c3380i frozen fuser

No error. it jammed up and fuser roller is lunched. I was assuming machine or at least fuser will not turn by the looks of it(fuser). after resetting machine when it starts to cycle there is a lout popping sound. I am hoping there is a limiter clutch making noise and no drive train damage........

[Raymann]

Re: ir c3380i frozen fuser

Thanks for the help. I have repaired the machine with a new fuser. the old one was defiantly froze up but no other damage was done. However the first page or two are wrinkling up significantly. I knew this machine was doing this but I expected the fuser was the culprit but was wrong. any Ideas? I see there are one way bearings regulating the rollers on the exit side of the fuser are these the issue? thanks Ray