Canon NP6050 Unit 1 paper jam

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  • Thymeclock
    Technician
    • Mar 2013
    • 13

    #1

    [Jamming] Canon NP6050 Unit 1 paper jam

    The screen says "Pull out unit 1 and remove the jammed paper." The paper has the copy visible. It is lying flat but it hasn't entered the fuser. What's the cause and the remedy?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8103

    #2
    Re: Canon NP6050 Unit 1 paper jam

    Wow this is an old machine!

    Check no paper is trapped behind unit one, especially the rear connector block, only takes a small piece to cause this issue.

    Failing that then you will need to replace the fuser drive clutch or the drive gears may have broken also.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22932

      #3
      Re: Canon NP6050 Unit 1 paper jam

      What jam code? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Thymeclock
        Technician
        • Mar 2013
        • 13

        #4
        Re: Canon NP6050 Unit 1 paper jam

        Originally posted by copier tech
        Wow this is an old machine!

        Check no paper is trapped behind unit one, especially the rear connector block, only takes a small piece to cause this issue.

        Failing that then you will need to replace the fuser drive clutch or the drive gears may have broken also.
        No paper found. It never chewed up any paper, unit 1 just stopped working. It's been so long since I've had to access jam codes that I've forgotten how. Please tell me how to do that to refresh my memory.

        Comment

        • Thymeclock
          Technician
          • Mar 2013
          • 13

          #5
          Re: Canon NP6050 Unit 1 paper jam

          The problem is a rear broken upper fuser gear. Part # FS5-0379-000, 45 teeth.

          Apparently it is obsolete. Does anyone know where I might find one?

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Re: Canon NP6050 Unit 1 paper jam

            Originally posted by Thymeclock
            The problem is a rear broken upper fuser gear. Part # FS5-0379-000, 45 teeth.

            Apparently it is obsolete. Does anyone know where I might find one?


            This is year 2017 not 1988 ��

            Most NP are scrap metal.

            Just GOOGLE the part number :-))

            See links for part.

            Canon Printer Copier Sales Service New Used Houston Texas. Free on-site estimates repair and sales. Max 4 hour response time. Personal telephone response.


            Uncover a diverse scope of quality fs5-0379-000 designed for optimal connectivity and durability. Ideal for enhancing electronic projects and telecommunications systems.
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Thymeclock
              Technician
              • Mar 2013
              • 13

              #7
              Re: Canon NP6050 Unit 1 paper jam

              Originally posted by teckat
              This is year 2017 not 1988 ��

              Most NP are scrap metal.

              Just GOOGLE the part number :-))

              See links for part.

              Canon Printer Copier Sales Service New Used Houston Texas. Free on-site estimates repair and sales. Max 4 hour response time. Personal telephone response.


              https://m.alibaba.com/showroom/fs5--0379--000.html
              I was able to get the part from CSI. I installed it and now the machine works fine.

              The challenging thing about this was that the cause of the malfunction was not immediately obvious. It was only after I found a small piece of the gear jn the mainframe that it became apparent. The remainder of the broken gear was still intact in its location, which is hidden under the the lamp cover.

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Re: Canon NP6050 Unit 1 paper jam

                Originally posted by Thymeclock
                I was able to get the part from CSI. I installed it and now the machine works fine.

                The challenging thing about this was that the cause of the malfunction was not immediately obvious. It was only after I found a small piece of the gear jn the mainframe that it became apparent. The remainder of the broken gear was still intact in its location, which is hidden under the the lamp cover.

                Good find, have seen many broken gear pieces.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

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