Canon NP1550 E220

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  • peak4
    • May 2025

    #1

    Canon NP1550 E220

    Hello, and thanks for letting me join.
    I have an old NP1550 which has recently died. I'd like to get it up and running again as I can't really justify the purchase of a replacement.

    Used to work fine on auto lightness, but more recently had started to produce copies which were too dark, but evenly so, though this could be overcome by the manual override slider.

    Tonight, one copy OK, but the next all black followed by E220 error, which I believe points to the scan lamp or its controlling circuitry.
    Turning on and off clears the error on re-boot, but it returns shortly after pressing the start button, again producing an all black copy.

    I've not looked inside it yet; it resides in the house that I'm in the process of moving from to a new home in a different town.
    I was actually using it to make copies of house deeds etc. which are too big for my A4 USB scanner.

    Any ideas where to begin; I'm mechanically and electrically reasonably competent, but have no experience of photocopier servicing.
    Fortunately I have found a copy of both parts and servicing manuals, so at least I have a start. I also have basic test equipment in terms of meter bench PSU etc, but my scope's just died as well.

    I'm hoping the copier's gradual decline, before tonight's expiry, will point someone more experienced in the right direction.
    I've also found spare lamps and a DC controller on line, but I'd rather not just swap things out at random.

    Many thanks in anticipation
    Bill
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22932

    #2
    Re: Canon NP1550 E220

    If this Canon has a halogen exposure lamp it will be an easy diagnosis. Keep in mind that you should not touch a halogen lamp with your fingers (or anything else). It will severely shorten the lamp's longevity. If it does get contaminated, clean with alcohol (while the power is off).

    Make sure the power is Off/unplugged. Follow the lamp harness back to where it's plugged into the lamp regulator PWB. Disconnect the connector. Set your meter to Ohms low range. A complete/functional lamp circuit is rarely more than 0.5 ohms. What do you get?

    If it's infinite, you've got three points to check:
    1) the lamp
    2) the harness
    3) the lamp terminals (if it uses them).

    The lamp harness can make temporary contact when the scanner is in a specific position. If you're getting continuity, roll the scanner slowly through it's range of motion. AKA the wiggle test.

    Other types of exposure lamps are more difficult to diagnose. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • teckat
      Field Supervisor

      Site Contributor
      10,000+ Posts
      • Jan 2010
      • 16083

      #3
      Re: Canon NP1550 E220

      power off
      open cover
      remove copy glass
      pull scanner all the way over
      replace glass
      power up
      scanner should move to home position
      if no error---press copy key with cover up for a sky shot--watch the lamp --see if it goes out during the forward scan movement

      also make sure a reflector is not bent if lamp checks good

      Analog has bitten the dust bowl
      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

      Comment

      • peak4

        #4
        Re: Canon NP1550 E220

        Thanks folks I'll have a shufty when I'm over there next weekend.
        Cheers for the assistance.
        Bill

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22932

          #5
          Re: Canon NP1550 E220

          Originally posted by peak4
          Thanks folks I'll have a shufty when I'm over there next weekend.
          Cheers for the assistance.
          Bill
          That must be Brit slang. What's a shufty? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • peak4

            #6
            Re: Canon NP1550 E220

            Originally posted by blackcat4866
            That must be Brit slang. What's a shufty? =^..^=
            A quick look

            Here you go Urban Dictionary: shufty

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22932

              #7
              Re: Canon NP1550 E220

              Originally posted by peak4
              A quick look

              Here you go Urban Dictionary: shufty
              Thanks. I learned something new today. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • peak4

                #8
                Re: Canon NP1550 E220

                Well I did have a quick shufty and found that the exposure lamp is open circuit, with a small crack at one end of the envelope.
                I did check continuity before removing it, so I don't think I caused the damage.
                Both contacts on the lamp were well corroded, which might account for the gradual decline in brightness.
                All I need to do now is to try and source a replacement, which doesn't look that easy in the UK.
                175v 330W Part No FH7-3114-000

                Hopefully that's all that's wrong with it

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22932

                  #9
                  Re: Canon NP1550 E220

                  So far, so good. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 8103

                    #10
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Re: Canon NP1550 E220





                      Note: NP1550 also had power supply issues board issues, solder joints were a mess, many repairs in field.

                      Time to Bury that beast !!!!!

                      171426.jpg R.I.P
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8103

                        #12
                        Re: Canon NP1550 E220

                        The first model I ever worked on was the NP1215 & this NP1550 early 1990's!

                        Believe it or not I still have one NP1550 in a corner shop, it's still going strong!
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16083

                          #13
                          Re: Canon NP1550 E220

                          Originally posted by copier tech
                          The first model I ever worked on was the NP1215 & this NP1550 early 1990's!

                          Believe it or not I still have one NP1550 in a corner shop, it's still going strong!



                          1992 - 2017 = 25 years

                          Amazin' > Board repair in the field, not missing that.

                          Imagine trying to pass security sectors with soldering iron and wires in case. One hour of Q & A. before entering.
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8103

                            #14
                            Re: Canon NP1550 E220

                            Smoking out the office with lead fumes!!!!
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

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