C1022i drawer stuck

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    C1022i drawer stuck

  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: C1022i drawer stuck

    Originally posted by mrfuser
    I have a very rural client with a 1022i that they say has the drawer 1 stuck and won’t open. I have tried over the phone to help and can’t figure it out. Any ideas before I make the journey to fix?


    Possible that the PAPER LIFTING PLATE, is stuck in up position.

    u should be able to do a manual release (forgot location on this model)
    Last edited by teckat; 03-07-2018, 06:36 PM.
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1586

      #3
      Re: C1022i drawer stuck

      Do you know how I can explain to client to do that themselves?

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16092

        #4
        Re: C1022i drawer stuck

        Originally posted by mrfuser
        Do you know how I can explain to client to do that themselves?

        don't remember location on this model

        was easy on the CLC 700>1100 series---arm release was on pick up unit itself (upper left corner on that series) needed a small screwdriver to release arm claw



        try this
        Check the PLATE LOCK RELEASE, RC1-6833-020 on the Bottom of the machine.
        lock release lever.jpgRC1-6833-020.jpg
        Last edited by teckat; 03-07-2018, 06:55 PM.
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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