IRC2380i - Only Green LED but no touch screen

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 370

    #16
    Re: IRC2380i - Only Green LED but no touch screen

    Originally posted by dj_beirut
    did that. did not help
    i'd put my money on a dead HDD, you're going to need a new drive + all the firmware to go on it - if you have the service manual it should have all the info you need to do the job, but you are going to have fun finding the firmware

    you could try plugging the HDD into a computer as a slave drive and run the manufacturers diagnostics on the drive, you may also be lucky enough to ghost the drive onto a new HDD

    sorry, not much more to tell you

    Comment

    • dj_beirut
      Technician
      • Aug 2018
      • 14

      #17
      Re: IRC2380i - Only Green LED but no touch screen

      Originally posted by aAandy
      i'd put my money on a dead HDD, you're going to need a new drive + all the firmware to go on it - if you have the service manual it should have all the info you need to do the job, but you are going to have fun finding the firmware

      you could try plugging the HDD into a computer as a slave drive and run the manufacturers diagnostics on the drive, you may also be lucky enough to ghost the drive onto a new HDD

      sorry, not much more to tell you
      Thanks for the advice. The disk spins up and works fine. i was able to ghost it. but i what i am thinking is if the disk is disconnected it should boot up with an error message that says the hdd is disconnected right? that is not happening.
      for some reason i suspect the MC so i ordered a new one. that seems to have been the problem for several of the cases with the same symptoms even though on different models.

      Comment

      • roho
        Senior Tech

        500+ Posts
        • Mar 2009
        • 844

        #18
        Re: IRC2380i - Only Green LED but no touch screen

        Originally posted by dj_beirut
        Thanks for the advice. The disk spins up and works fine. i was able to ghost it. but i what i am thinking is if the disk is disconnected it should boot up with an error message that says the hdd is disconnected right? that is not happening.
        for some reason i suspect the MC so i ordered a new one. that seems to have been the problem for several of the cases with the same symptoms even though on different models.
        Quite likely, if the HDD is bad you typically get a error code, either on the home screen if it boots that far or the DOS screen if it doesn't. Sounds like the controller is toast and not even trying to read the HDD. On the larger color machines I have had a power supply problem, but not with this one yet. I would try the controller first.

        Comment

        • zoraldinho
          teacher-guide-expert-guru

          Site Contributor
          5,000+ Posts
          • Mar 2008
          • 5007

          #19
          Re: IRC2380i - Only Green LED but no touch screen

          Originally posted by dj_beirut
          Thanks for the advice. The disk spins up and works fine. i was able to ghost it. but i what i am thinking is if the disk is disconnected it should boot up with an error message that says the hdd is disconnected right? that is not happening.
          for some reason i suspect the MC so i ordered a new one. that seems to have been the problem for several of the cases with the same symptoms even though on different models.

          Did you try with different startups like Safe Mode : (By pressing 2+8, turning on the main power.)

          or boot repair :

          Turn off the power; then, while holding down the 1 and 9 keys, turn on the power so that the WriteAbort
          sector repair routine will start automatically, causing the screen to go solid black.
          1-3 Allow for some time (40 to 50 min). A progress indicator will appear. When the screen turns solid white,
          the repair is over.
          If it ain't broke, don't fix it
          A picture is worth a thousand words

          Comment

          • JPiek
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 435

            #20
            Re: IRC2380i - Only Green LED but no touch screen

            Originally posted by Phil B.
            done
            another to the block list
            OMG Phil, what happened in your life to make you this sour ? I thought his msg. sounded pretty honest. Not everyone on this forum is an expert right from the start.
            Johan

            Comment

            • zoraldinho
              teacher-guide-expert-guru

              Site Contributor
              5,000+ Posts
              • Mar 2008
              • 5007

              #21
              Re: IRC2380i - Only Green LED but no touch screen

              tenor.gif
              If it ain't broke, don't fix it
              A picture is worth a thousand words

              Comment

              • Phil B.
                Field Supervisor

                10,000+ Posts
                • Jul 2016
                • 22798

                #22
                Re: IRC2380i - Only Green LED but no touch screen

                Originally posted by JPiek
                OMG Phil, what happened in your life to make you this sour ?
                dealing with dumbasses.

                this is a social media site ( for the most part ) and I am not required to OR will I continue in convo's with stupid people that EXPECT me to "behave" in the way THEY see fit.

                Comment

                • guitar9199
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Sep 2016
                  • 1100

                  #23
                  Re: IRC2380i - Only Green LED but no touch screen

                  Originally posted by Phil B.
                  dealing with dumbasses.

                  this is a social media site ( for the most part ) and I am not required to OR will I continue in convo's with stupid people that EXPECT me to "behave" in the way THEY see fit.

                  I blame "Warning Labels"!!

                  They've succeeded in circumventing Darwin's Theory of Natural Selection, and allowed stupid people to breed.... and vote!

                  Seriously... If you don't KNOW you're not supposed to use an electric dryer in the bathtub or the shower, without a warning label on the device... then you don't need to be in the Gene Pool anymore!!


                  ....sorry.... rough morning!

                  Comment

                  • JPiek
                    Trusted Tech

                    250+ Posts
                    • Oct 2014
                    • 435

                    #24
                    Re: IRC2380i - Only Green LED but no touch screen

                    Originally posted by Phil B.
                    dealing with dumbasses.

                    this is a social media site ( for the most part ) and I am not required to OR will I continue in convo's with stupid people that EXPECT me to "behave" in the way THEY see fit.
                    Agreed, i've seen my share of fucked-up people too, but i tend to ingore them without warning. Don't feel like spending any energy on 'em.. But again, his msg sounded sincere to me... As I said, not everybody is an expert and not everybody has as much experience as you have (count me out, I haven't done hundreds of copiers either )

                    Unknowing and stupid isn't the same...
                    Johan

                    Comment

                    • JPiek
                      Trusted Tech

                      250+ Posts
                      • Oct 2014
                      • 435

                      #25
                      Re: IRC2380i - Only Green LED but no touch screen

                      Originally posted by guitar9199
                      I blame "Warning Labels"!!
                      Agreed ! I kinda started to hate equipment from the USA or 'labeled' for use in the USA because of that...

                      In my rearview mirror: "objects in (the) mirror are closer than they appear"

                      On my tomtom (it's an f'ing DUTCH company) navigation each time i start I get a Legal Notic telling me to not blindly follow it's instructions but actualy look at the road (?!?).


                      If you treat ppl as stupid, they will act like their stupid...

                      In Holland if you have been warned once it's your own responsebility after that...


                      Looks like we ARE hijacking this thread, sorry
                      Johan

                      Comment

                      • dj_beirut
                        Technician
                        • Aug 2018
                        • 14

                        #26
                        Re: IRC2380i - Only Green LED but no touch screen

                        Originally posted by zoraldinho
                        Did you try with different startups like Safe Mode : (By pressing 2+8, turning on the main power.)

                        or boot repair :

                        Turn off the power; then, while holding down the 1 and 9 keys, turn on the power so that the WriteAbort
                        sector repair routine will start automatically, causing the screen to go solid black.
                        1-3 Allow for some time (40 to 50 min). A progress indicator will appear. When the screen turns solid white,
                        the repair is over.

                        That did not help
                        I will try to find a new Main Controller.

                        Comment

                        • JPiek
                          Trusted Tech

                          250+ Posts
                          • Oct 2014
                          • 435

                          #27
                          Re: IRC2380i - Only Green LED but no touch screen

                          I wish you luck !
                          2380i is over 8 years old, here in Holland it's quite impossible to get parts for it.
                          you might try and buy an old extra 2380i for close to nothing, it's save you the hassle of looking for spareparts in the future.
                          Johan

                          Comment

                          • Rockwell

                            #28
                            Re: IRC2380i - Only Green LED but no touch screen

                            If you would like to help i would greatly appreciate that and even pay if the solution is found. If not please don't hijack the thread.
                            I bought this machine and bought alot of parts for it and it has cost me more than it should and yet canon is not interested in sending a service guy. so i really want to figure it out and fix it. Please.

                            Comment

                            • Rockwell

                              #29
                              Re: IRC2380i - Only Green LED but no touch screen

                              The disk spins up and works fine. i was able to ghost it. but i what i am thinking is if the disk is disconnected it should boot up with an error message that says the hdd is disconnected right? that is not happening.

                              Comment

                              • JPiek
                                Trusted Tech

                                250+ Posts
                                • Oct 2014
                                • 435

                                #30
                                Re: IRC2380i - Only Green LED but no touch screen

                                Did you just create a new account just to ask the same questions you allready asked ?


                                Doesn't really help in showing you're sincere, does it ?
                                Johan

                                Comment

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