iR-ADV C5030 backgrounding on all colours

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 370

    #1

    [CQ] iR-ADV C5030 backgrounding on all colours

    hello everyone

    attended this machine for lines down pages, when i arrived i printed out a counter report and there were the lines (ITB blade) but also backgrounding - asked the client who said "that wasn't there yesterday"

    removed the ITB assy, removed the cleaner unit & cleaned the ITB blade - checked all contacts, re-seated drums - made no difference to the backgrounding

    performed Gradation adjust and then noticed the backgrounding is happening on all colours - also performed service mode cleaning, correct density, correct shading & correct colour mismatch

    no change to the backgrounding iR-ADV C5030 background.pdf- anyone got any ideas?


    thank you in advance

    Andy
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22798

    #2
    Re: iR-ADV C5030 backgrounding on all colours

    Originally posted by aAandy
    hello everyone
    attended this machine for lines down pages, when i arrived i printed out a counter report and there were the lines (ITB blade) but also backgrounding - asked the client who said "that wasn't there yesterday"
    removed the ITB assy, removed the cleaner unit & cleaned the ITB blade - checked all contacts, re-seated drums - made no difference to the backgrounding
    performed Gradation adjust and then noticed the backgrounding is happening on all colours - also performed service mode cleaning, correct density, correct shading & correct colour mismatch
    no change to the backgrounding [ATTACH]40461[/ATTACH]- anyone got any ideas?
    thank you in advance
    Andy
    I take it was a SEF page due to the void line thru the black bar?

    1) how did you clean the IT CB? did you powder it after?

    2) what do the drums looks like? ( PCR? )

    3) did you thoroughly CLEAN the machine before running adjustments? ( laser lens - ITB sensor/contacts - density sensor?

    4) page counts on consumables? last PM?


    More info needed... " Help US help YOU "

    Comment

    • aAandy
      Trusted Tech

      Site Contributor
      250+ Posts
      • Apr 2012
      • 370

      #3
      Re: iR-ADV C5030 backgrounding on all colours

      Originally posted by Phil B.
      I take it was a SEF page due to the void line thru the black bar?

      1) how did you clean the IT CB? did you powder it after?

      2) what do the drums looks like? ( PCR? )

      3) did you thoroughly CLEAN the machine before running adjustments? ( laser lens - ITB sensor/contacts - density sensor?

      4) page counts on consumables? last PM?


      More info needed... " Help US help YOU "
      the void you see is from my scanner, it's not on the print - it is a gradation print

      1) usual cleaning blade cleaning procedure i've been using for 30 years - yes i powdered it & the belt
      2) drums look OK
      3) yes did the usual servicing & cleaning including the optics for a proper scan read, machine was surprisingly clean
      4) machine has only done 57k in total - 30k mono and 27k colour

      according to the client it wasn't doing it yesterday & it has been very cold at night

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: iR-ADV C5030 backgrounding on all colours

        Originally posted by aAandy
        the void you see is from my scanner, it's not on the print - it is a gradation print
        1) usual cleaning blade cleaning procedure i've been using for 30 years - yes i powdered it & the belt
        2) drums look OK
        3) yes did the usual servicing & cleaning including the optics for a proper scan read, machine was surprisingly clean
        4) machine has only done 57k in total - 30k mono and 27k colour
        according to the client it wasn't doing it yesterday & it has been very cold at night
        OK Brother looks like you covered it pretty well.. dinny see mention of what was done.. just throwing that out there! Sounds like you and I have been praying to the "Copier God" for the same # of years..

        sorry for you. good luck!

        Comment

        • songela
          Trusted Tech

          Site Contributor
          100+ Posts
          • Mar 2008
          • 216

          #5
          Re: iR-ADV C5030 backgrounding on all colours

          Originally posted by aAandy
          .................................................. .................

          according to the client it wasn't doing it yesterday & it has been very cold at night
          This gives a good clue asto what to work on.
          It's likely condensation has happened somewhere components like optics as well as laser optics, optical sensors, environmental sensor, drum pd etc. Those are the areas to check or swap if there is an option.

          Comment

          • JPiek
            Trusted Tech

            250+ Posts
            • Oct 2014
            • 435

            #6
            Re: iR-ADV C5030 backgrounding on all colours

            Originally posted by aAandy
            according to the client it wasn't doing it yesterday & it has been very cold at night
            ... but has it been as cold indoors ? Hell could freeze over but as long as the central heating kicks in it shouldn't matter much, should it ?

            Have you tried a fresh stack of paper ?
            Johan

            Comment

            • techandtrader
              Trusted Tech

              Site Contributor
              250+ Posts
              • Jun 2016
              • 330

              #7
              Re: iR-ADV C5030 backgrounding on all colours

              If it's too cold there should be an error code pointing to the Drum Led. I would be cleaning any Voltage contact for the ITB/ Wires. This looks transfer voltage related.
              I have used Canon Imagerunner parts for sale. Most are floor model Color and / Advances Imagerunner with some 3025 3235 parts. Several intact machines being parted.

              Comment

              • Brad6784
                Technician

                Site Contributor
                50+ Posts
                • Mar 2015
                • 77

                #8
                Re: iR-ADV C5030 backgrounding on all colours

                We get these machines out of a freezing cold warehouse regularly and condensation can build up in the optics and drum areas. Usually in this situation we get an over exposed image, with little or no half tones, almost as if the lamps too bright. I wouldn't put too much on the temperature over night, however warm the machine through and test again before completely discounting. Looks like a drum cleaning or dev issue to me, the old iRC3200 drums used to give a similar issue but they were drum and dev combined.

                Good luck!

                Comment

                • petermays
                  Technician

                  50+ Posts
                  • Mar 2017
                  • 91

                  #9
                  Re: iR-ADV C5030 backgrounding on all colours

                  hi

                  thats got to do with your drum and dev unit.i would say drum ass.if you look how far apart it bands.

                  i stay in a warm area so cant say much for the cold.but ive had issue like that and was drum related.

                  Comment

                  • roho
                    Senior Tech

                    500+ Posts
                    • Mar 2009
                    • 844

                    #10
                    Re: iR-ADV C5030 backgrounding on all colours

                    Originally posted by JPiek
                    ... but has it been as cold indoors ? Hell could freeze over but as long as the central heating kicks in it shouldn't matter much, should it ?

                    Have you tried a fresh stack of paper ?
                    YES, it does matter, I had a device shipped from out of town and sat all night on a truck. All colors bleed thru, no blanking what so ever. No errors. I slid the process assembly out and yes the drums did feel cool. Took some time but eventually the device did warm up and clear condensation. Something to keep in mind as the season approaches!

                    Comment

                    • JPiek
                      Trusted Tech

                      250+ Posts
                      • Oct 2014
                      • 435

                      #11
                      Re: iR-ADV C5030 backgrounding on all colours

                      @Roho,

                      that's what I meant, as long as it's warm indoors it should matter what the temp. is outdoors.

                      But if the heating is off at night, yes, that can cause condensation..
                      Johan

                      Comment

                      • rayjeek
                        Trusted Tech

                        Site Contributor
                        100+ Posts
                        • Jun 2010
                        • 239

                        #12
                        Re: iR-ADV C5030 backgrounding on all colours

                        Cleaning ITB blade does not often resolve problems related to PCQ, change the blade which is very cheap. Also consider checking the developing assy for replacement.

                        Comment

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