[Error Code] E020-391 IR5030i

[fbkhan3]

DENS Details.jpg

Hope you guys had great weekend ,

Right now i'm working on 2 of 5030i sitting next to each other ,almost 60 K clicks on each Machine , both have different E20- 360/391 errors .Error doesn't popup doing Black&white copies but after auto gradation or color copy it immediately throws E20-391.
Replaced following .
Drum CMYK
Developer CMYK
Laser cleaned CY
Also went through this Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 seriescanon ADVANCE C2020L E020
Kindly let me know if there is any update on this issue without replacing the Toner hopper and Development Ass'y.
Thanking you for your kind input.
Regard's

[teckat]

Re: E020-391 IR5030i

[ATTACH=CONFIG]40530[/ATTACH]

Hope you guys had great weekend ,

Right now i'm working on 2 of 5030i sitting next to each other ,almost 60 K clicks on each Machine , both have different E20- 360/391 errors .Error doesn't popup doing Black&white copies but after auto gradation or color copy it immediately throws E20-391.
Replaced following .
Drum CMYK
Developer CMYK
Laser cleaned CY
Also went through this Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 seriescanon ADVANCE C2020L E020
Kindly let me know if there is any update on this issue without replacing the Toner hopper and Development Ass'y.
Thanking you for your kind input.
Regard's

No updates, but check the HVT's

[copier tech]

Re: E020-391 IR5030i

[ATTACH=CONFIG]40530[/ATTACH]

Hope you guys had great weekend ,

Right now i'm working on 2 of 5030i sitting next to each other ,almost 60 K clicks on each Machine , both have different E20- 360/391 errors .Error doesn't popup doing Black&white copies but after auto gradation or color copy it immediately throws E20-391.
Replaced following .
Drum CMYK
Developer CMYK
Laser cleaned CY
Also went through this Error code E 020 03B1, E020 03 91, E020 0360 on iRADVC 2020 seriescanon ADVANCE C2020L E020
Kindly let me know if there is any update on this issue without replacing the Toner hopper and Development Ass'y.
Thanking you for your kind input.
Regard's

Are you using genuine Canon toner and/or drums?

[fbkhan3]

Re: E020-391 IR5030i

No updates, but check the HVT's

Thank you Tacket, your input is always extremely valuable .

But replacing HTV's didn't help. i'm pretty confused and before ordering any other parts i need to make sure what to order to fix the issue.

Regard's

[fbkhan3]

Re: E020-391 IR5030i

Are you using genuine Canon toner and/or drums?

Thanks for input.

It was doing the Same with genuine drums and DV.

Now replaced with Catun Drums, chips are also replaced, but still no luck.

Regard's

[teckat]

Re: E020-391 IR5030i

Thank you Tacket, your input is always extremely valuable .

But replacing HTV's didn't help. i'm pretty confused and before ordering any other parts i need to make sure what to order to fix the issue.

Regard's

================================================== ===================

a little time consuming , but check any connectors removed for bent pins --

did these e020"s pop after u where working on printer ? or after working on a issue ?

after part changes or before ?

[copier tech]

Re: E020-391 IR5030i

[QUOTE=copier tech;698492]Are you using genuine Canon toner and/or drums?[/QUOTE

[fbkhan3]

Re: E020-391 IR5030i

[QUOTE=copier tech;698576]

Are you using genuine Canon toner and/or drums?[/QUOTE

Pardon.
Toners being used are genuine ,Drums are replaced with Katun drums. Had the same issue with original drums as well.

did you notice the CYAN DENS ,-9. is there a way to lower this ?


Regard's

[fbkhan3]

Re: E020-391 IR5030i

================================================== ===================

a little time consuming , but check any connectors removed for bent pins --

did these e020"s pop after u where working on printer ? or after working on a issue ?

after part changes or before ?

Machines have been in store room for 4 months or so,One of them had the 020-0391 ,Tried interchanging the Drum units and DV assemblies to git rid of the error ,now both stuck at 020-391 and both sitting in my workshop now.
Properly Cleaned Patch sensor, Laser
Drum developer replaced,
after Auto gradation or color copy error pops up.
is there anything i can do to lower to CYAN DENS its almost -9?.
Im pretty much leaning to order a new CYAN Development Ass'y.(Don't know if that would be a fix).

Your thoughts please
Regard's

[JPiek]

Re: E020-391 IR5030i

Does it actually print Cyan (PG5) ? at -9 it seems to be starving of Cyan...

[fbkhan3]

Re: E020-391 IR5030i

Gradation Chart.jpg

Does it actually print Cyan (PG5) ? at -9 it seems to be starving of Cyan...

No it actually it doesn't print anything when printing CYAN, no Cyan bar on gradation page as well.

Toner drop is normal i have physically checked it where it drop in Developer unit.

it could be a bad ATR?

Regard's

[JPiek]

[ReproKev]

Re: E020-391 IR5030i

Check the rear of the cyan developing assm. It's common for the white "plus" shaped drive part to break. There's an updated part with a pin available for it.

[dan7777]

Re: E020-391 IR5030i

Check the rear of the cyan developing assm. It's common for the white "plus" shaped drive part to break. There's an updated part with a pin available for it.

Very common. If you have the plus gear with pin then look at the part that drives it. It is a toss up weather to take out the drive assembly and repair it or a friend said going in from the side will fix it. Pull out the drum drawer and shine a flashlight in the back, all 4 should look the same. No color is one or the other in 9 out of 10 times. The part on developer is easy. The original ones have a "d" shaped hole and they strip.

[fbkhan3]

Re: E020-391 IR5030i

Thank you very much guys.

I have tried everything suggested above ,but still no luck,have ordered 2 CYAN development assemblies and hopeful to get a fix.

will keep posted as soon as i get the Units.

Regard's