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  • meldwo
    Technician
    • Feb 2012
    • 36
    #1

    Blank page

    dear all
    I have a problem in Canon IR2525, In the case of copying gives blank page (from ADF and glass) and print is OK
    notes the lamp move and give light Through the copies
    Tags: blank, copies, glass, page, print
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22698
      #2
      Re: Blank page

      Well, you've narrowed it down to something to do with the scanner.

      Is it set up to scan to a folder or email? Will it do either of those things?
      Are there any error codes? Take advantage of the machines internal diagnostics.

      Most likely it will be a problem with the CCD, ribbon cable, or the image processing board. You choose where to go first. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • meldwo
          Technician
          • Feb 2012
          • 36
          #3
          Re: Blank page

          Originally posted by blackcat4866
          Well, you've narrowed it down to something to do with the scanner.

          Is it set up to scan to a folder or email? Will it do either of those things?
          Are there any error codes? Take advantage of the machines internal diagnostics.

          Most likely it will be a problem with the CCD, ribbon cable, or the image processing board. You choose where to go first. =^..^=
          There are no error, but after copying she gives a message (reservation copies can be mode) and wait 10min and print anther blank page

            Comment

            • meldwo
              Technician
              • Feb 2012
              • 36
              #4
              Re: Blank page

              Originally posted by blackcat4866
              Well, you've narrowed it down to something to do with the scanner.

              Is it set up to scan to a folder or email? Will it do either of those things?
              Are there any error codes? Take advantage of the machines internal diagnostics.

              Most likely it will be a problem with the CCD, ribbon cable, or the image processing board. You choose where to go first. =^..^=
              I changed ccd , ribbon cable and image processing board
              No other suggestions

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808
                  #5
                  Re: Blank page

                  Originally posted by meldwo
                  I changed ccd , ribbon cable and image processing board
                  No other suggestions
                  did you even bother to look in the service manual under the " troubleshooting " section?

                    Comment

                    • meldwo
                      Technician
                      • Feb 2012
                      • 36
                      #6
                      Re: Blank page

                      Originally posted by meldwo
                      dear all
                      I have a problem in Canon IR2525, In the case of copying gives blank page (from ADF and glass) and print is OK
                      notes the lamp move and give light Through the copies
                      print and scan to PC is ok but copy gives blank page

                        Comment

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