Canon IR3330i error 302-000001

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  • dustzona
    Technician

    50+ Posts
    • Mar 2015
    • 83

    #1

    Canon IR3330i error 302-000001

    Only when using the document feeder they get 302-00001 . I cleaned scanner mirrors and it worked for a couple months and now its back only worse. I was told the scanner ribbon cable might be the problem however, they,re able to make copies by placing the original on the glass. The scanner is moving! It does'nt make sense. It's got to be a communication error. I am unfamiliar with this model. So any info would help. thanks.
  • alex@wocltd.com
    Trusted Tech

    250+ Posts
    • Nov 2007
    • 430

    #2
    Re: Canon IR3330i error 302-000001

    it is the cable - an ati was issued , should replace cable - however removing both ends and cleaning with solvent and reseating will cure 99% for some time

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    • BIMAN CHANDRA NATH
      Technician
      • Apr 2011
      • 42

      #3
      Re: Canon IR3330i error 302-000001


      What type of DADF they are using DADF-AVI or Single Pass DADF-A1?


      If they use DADF-A1 then please arrange to replace the scanner unit of DADF along with the flat scanner cable.
      Last edited by BIMAN CHANDRA NATH; 03-10-2019, 08:38 AM.

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      • dustzona
        Technician

        50+ Posts
        • Mar 2015
        • 83

        #4
        Re: Canon IR3330i error 302-000001

        I'm not sure of the DADF model, but it does not have a scanner unit on it.

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