IRA4225 Error code E000014-002 displayed

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  • ldfrepairs
    Trusted Tech

    100+ Posts
    • Oct 2012
    • 147

    IRA4225 Error code E000014-002 displayed

    I have replaced the fuser film, presssure roller and bearings and error occurs occasionally. I have tested fuser motor and it works properly. Any advice and next step.
    Thanks
    drugstore-onlinecatalog.com
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16092

    #2
    Re: IRA4225 Error code E000014-002 displayed

    Originally posted by ldfrepairs
    I have replaced the fuser film, presssure roller and bearings and error occurs occasionally. I have tested fuser motor and it works properly. Any advice and next step.
    Thanks

    COPIER>FUNCTION>FIXING
    NIP-CHK Check of fixing nip width.

    Use case - When replacing the fixing-related parts (fixing Roller, Pressure Roller)
    - When a fixing failure occurs
    Adj/set/operate method
    1) Print approx. 20 sheets of A4 size paper.
    2) Make a solid black print (setting value: 7) with COPIER> TEST>PG> TYPE.
    3) Set the output of step 2 on the Multi-purpose Tray while placing the printed side down.4) Perform the size setting of the Multipurpose
    Tray.
    5) Select the item, and then press OK key.A sheet is stopped once in a state held by the Fixing Nip area, and is delivered
    approx. 20 seconds later.
    6) Measure the nip width of delivered sheet.

    It is judged as normal: (iR-ADV 4251: 8.1 to 10.1 mm, iR-ADV 4245/4235/4225 :7.5 to 9.5 mm) at the center, and difference
    between front and rear is within 1.0 mm. If there is an error, execute step 6.

    7) Check the Fixing Roller, Pressure Roller, and Fixing Lower Unit,
    and replace damaged part.
    Related service mode COPIER> TEST> PG> TYPE



    did u have a CQ issue before code

    >try this --remove drum n' dev unit and inspect the HV connections > now re-seat drum and dev unit.



    1. Check connection of the Connector (J2001/J203).
    2. Replace the Fixing Motor (M2).
    3. Replace the DC Controller PCB (UN2).

    how stable is your Supply Voltage from outlet
    especially Neutral to Ground - should be 0v +/- 0.5v at all times
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

    Comment

    • ldfrepairs
      Trusted Tech

      100+ Posts
      • Oct 2012
      • 147

      #3
      Re: IRA4225 Error code E000014-002 displayed

      Thanks will perform nip width test
      drugstore-onlinecatalog.com

      Comment

      • ldfrepairs
        Trusted Tech

        100+ Posts
        • Oct 2012
        • 147

        #4
        Re: IRA4225 Error code E000014-002 displayed

        I eventually got to replace the complete fixing assembly. check nip width but still getting the Error code 000014 displayed. Any other suggestion would be greatly appreciated.
        drugstore-onlinecatalog.com

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16092

          #5
          Re: IRA4225 Error code E000014-002 displayed

          Originally posted by ldfrepairs
          I eventually got to replace the complete fixing assembly. check nip width but still getting the Error code 000014 displayed. Any other suggestion would be greatly appreciated.

          clear code ?
          Fixing Drive Unit ??


          Inspect the HV connections


          any other errors ?

          =========================================
          point to note


          Part number FM4-7897-000 goes to the higher speed models, imageRUNNER ADVANCE 4051/4251, and the color of the film is an off white color. Check the image below.




          Part number FM4-7900-000 goes to the lower speed models, imageRUNNER ADVANCE 4025/4035/4045/4225/4235/4245, and the color of the film is black in color. Check the image below.

          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

          Comment

          • ldfrepairs
            Trusted Tech

            100+ Posts
            • Oct 2012
            • 147

            #6
            Re: IRA4225 Error code E000014-002 displayed

            The Unit I replaced is the FM4-7900.
            Next step i guess will be to check the HV connections again and then replace the Fixing drive unit.
            drugstore-onlinecatalog.com

            Comment

            • Phil B.
              Field Supervisor

              10,000+ Posts
              • Jul 2016
              • 22808

              #7
              Re: IRA4225 Error code E000014-002 displayed

              Originally posted by ldfrepairs
              The Unit I replaced is the FM4-7900.
              Next step i guess will be to check the HV connections again and then replace the Fixing drive unit.
              Tekcat asked if you CLEARED the error!?

              Comment

              • ldfrepairs
                Trusted Tech

                100+ Posts
                • Oct 2012
                • 147

                #8
                Re: IRA4225 Error code E000014-002 displayed

                Yes I did
                drugstore-onlinecatalog.com

                Comment

                • giogi
                  Engineer senior

                  100+ Posts
                  • Jan 2016
                  • 180

                  #9
                  Re: IRA4225 Error code E000014-002 displayed

                  Check or replace the FM4-9179-000 MAIN DRIVE ASSEMBLY
                  "Knowledge is a source, but unfortunately ignorance is a sea."

                  Comment

                  • ldfrepairs
                    Trusted Tech

                    100+ Posts
                    • Oct 2012
                    • 147

                    #10
                    Re: IRA4225 Error code E000014-002 displayed

                    The main drive assembly is what I am looking at now. have requested a quotation to purchase
                    drugstore-onlinecatalog.com

                    Comment

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