Starting up IP message

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8144

    #16
    Re: Starting up IP message

    Your laptop prints OK so you change board(s) what did you learn in 15 years working on Canon!?


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • guitar9199
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2016
      • 1100

      #17
      Re: Starting up IP message

      Originally posted by BillyCarpenter
      Yeah, you could have an IP conflict with 2 devices on the same IP address. I'd scan the network and look at all the IP addresses being used.

      +1 on an IP Conflict.

      I had a customer several years ago that would call WEEKLY that their machine would just "Stop printing", and they had to reboot to get it working again. After several weeks of back and forth, came to find out that one of the delivery guy's iPhone would actually grab the copier's IP address when he came into the shop. Once that was figured out, setting the machine to a different IP address solved the issue.

      I would have suggested to their in-house "I.T.-Guy" to reserve the copier's IP address to keep it from happening again, but his troubleshooting skills were limited to "Rebooting the router".

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      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #18
        Re: Starting up IP message

        Originally posted by jacobroach89
        ended up being a corrupted Hard Drive

        thanks.
        I would of thought when you formatted hdd then reloading system software if there was a problem with hdd you should of got a error. Surprised that it was hdd
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

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