Cleared ALL by mistake

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  • princepriyu
    • Dec 2024

    Cleared ALL by mistake

    hi,
    I am using Canon IR3300 Photocopier
    while clearing an error from internal service settings, my assistant cleared ALL (Following)
    ERR
    DC-CON
    R-CON
    SERVICE
    now problem is, it is not printing anything, just a white page is passed by,
    when looking it deeply i can find very light image.
    but in reverse,
    while printing configuration page, its printing letters in black and background white,
    while originally it must be background in black and letters white
    what should i do to correct
    please any suggestions or where to look . . . .
  • oombees
    Technician
    • Apr 2016
    • 27

    #2
    Re: Cleared ALL by mistake

    You need to enter service mode and insert the values listed on the inside of the door. When you cleared all you also reset the laser values.



    Sent from my SM-G985F using Tapatalk

    Comment

    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1623

      #3

      Comment

      • princepriyu

        #4
        Re: Cleared ALL by mistake

        Originally posted by oombees
        You need to enter service mode and insert the values listed on the inside of the door. When you cleared all you also reset the laser values.



        Sent from my SM-G985F using Tapatalk

        thanks for the reply
        but unluckly i do not have any note or default values on my door

        Comment

        • oombees
          Technician
          • Apr 2016
          • 27

          #5
          Re: Cleared ALL by mistake

          Which model?

          Sent from my SM-G985F using Tapatalk

          Comment

          • princepriyu

            #6
            Re: Cleared ALL by mistake

            Originally posted by oombees
            Which model?

            Sent from my SM-G985F using Tapatalk

            Oopss
            I am using Canon IR3300 Photocopier

            Comment

            • princepriyu

              #7
              Re: Cleared ALL by mistake

              Yes sir, this machine was recently brought from another location
              Canon IR3300 Photocopier
              and it was in a very bad condition

              Comment

              • oombees
                Technician
                • Apr 2016
                • 27

                #8
                Re: Cleared ALL by mistake

                Values should be listed on the inside of the front cover. You need to remove it to find the values label

                Sent from my SM-G985F using Tapatalk

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7934

                  #9
                  Re: Cleared ALL by mistake

                  Originally posted by princepriyu
                  hi,
                  I am using Canon IR3300 Photocopier
                  while clearing an error from internal service settings, my assistant cleared ALL (Following)
                  ERR
                  DC-CON
                  R-CON
                  SERVICE
                  now problem is, it is not printing anything, just a white page is passed by,
                  when looking it deeply i can find very light image.
                  but in reverse,
                  while printing configuration page, its printing letters in black and background white,
                  while originally it must be background in black and letters white
                  what should i do to correct
                  please any suggestions or where to look . . . .
                  You are talking about the old mono IR3300 ?

                  I used to clear all these vales on every one I sold, it will NEVER give you print quality issues after.

                  Did you test the print quality BEFORE you cleared these vales?









                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • teckat
                    Field Supervisor

                    Site Contributor
                    10,000+ Posts
                    • Jan 2010
                    • 16092

                    #10
                    Re: Cleared ALL by mistake

                    Originally posted by princepriyu
                    Yes sir, this machine was recently brought from another location
                    Canon IR3300 Photocopier
                    and it was in a very bad condition



                    while originally it must be background in black and letters white

                    ??? What is this statement ?
                    Are u a tech ?
                    ================================================== ==========


                    if missing --get a service manual to view basic settings and adjustments
                    under
                    COPIER>ADJUST
                    COPIER>FUNCTION
                    COPIER>OPTION

                    PRINT OUT A NEW SERVICE LABEL
                    COPIER>FUNCTION>MISC-P>LBL-PRNT

                    Service Label.jpg
                    Last edited by teckat; 12-29-2020, 06:18 PM.
                    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                    Comment

                    • princepriyu

                      #11
                      Re: Cleared ALL by mistake

                      Thanks for the reply
                      the problem is there is no such LABEL inside the machine
                      when i am trying to print it as per your guidence i get a white page
                      because this is not PRINTING any thing
                      that is my problem . . . .

                      Comment

                      • Brian8506
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Feb 2009
                        • 1623

                        #12

                        Comment

                        • teckat
                          Field Supervisor

                          Site Contributor
                          10,000+ Posts
                          • Jan 2010
                          • 16092

                          #13
                          Re: Cleared ALL by mistake

                          Originally posted by princepriyu
                          Thanks for the reply
                          the problem is there is no such LABEL inside the machine
                          when i am trying to print it as per your guidence i get a white page
                          because this is not PRINTING any thing
                          that is my problem . . . .
                          First, let's start here🤔

                          Do u have any images on paper from glass copies ?
                          if No, u have a problem.

                          If yes,
                          Now, If printer is connected to network, send over to test printing.
                          Report back .
                          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                          Comment

                          • COPIERTEC ASSOCIATES
                            Trusted Tech

                            250+ Posts
                            • Aug 2011
                            • 276

                            #14
                            Re: Cleared ALL by mistake

                            Originally posted by princepriyu
                            hi,
                            I am using Canon IR3300 Photocopier
                            while clearing an error from internal service settings, my assistant cleared ALL (Following)
                            ERR
                            DC-CON
                            R-CON
                            SERVICE
                            now problem is, it is not printing anything, just a white page is passed by,
                            when looking it deeply i can find very light image.
                            but in reverse,
                            while printing configuration page, its printing letters in black and background white,
                            while originally it must be background in black and letters white
                            what should i do to correct
                            please any suggestions or where to look . . . .
                            What was the initial problem before you cleared the erro

                            Comment

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