Canon IPF 770 Plotter Hardware Error 03130031-2F1F

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  • Hoosierdaddy
    Trusted Tech

    100+ Posts
    • Oct 2016
    • 179

    [Error Code] Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    From what I have read does this mean the Purge Unit is Defective? I also noticed A lot of Air in the ink lines. If this is the Purge Unit could someone get me the part number?

    Thanks in advance!

    Hoosierdaddy
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22753

    #2
    Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

    It's the same purge unit used on all the iPFs: 650, 655, 680, 685, 750, 755, 760, 765, 770, 780, 785

    Originally QM3-5988-000 ... updated many times to currently QM4-3670-020.

    If you turn the motor manually, you should be able to watch it work mechanically ... pump in one direction, capping assembly in the other. When that ink starts hardening up into a rock the gears will break ... you'll hear the crunching.

    Keep in mind that this may be just the first of a string of expensive issues. You can expect to need a printhead, at minimum. It probably hasn't been properly capped in a while. =^..^=
    Last edited by blackcat4866; 10-12-2021, 12:11 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • Hoosierdaddy
      Trusted Tech

      100+ Posts
      • Oct 2016
      • 179

      #3
      Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

      Originally posted by blackcat4866
      It's the same purge unit used on all the iPFs: 650, 655, 680, 685, 750, 755, 760, 765, 770, 780, 785

      Originally QM3-5988-000 ... updated many times to currently QM4-3670-020.

      If you turn the motor manually, you should be able to watch it work mechanically ... pump in one direction, capping assembly in the other. When that ink starts hardening up into a rock the gears will break ... you'll hear the crunching.

      Keep in mind that this may be just the first of a string of expensive issues. You can expect to need a printhead, at minimum. It probably hasn't been properly capped in a while. =^..^=
      Does the air in the line point to anything? Or does the Purge Unit and the Printhead cause that issue?

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22753

        #4
        Re: Canon IPF 770 Plotter Hardware Error 03130031-2F1F

        That's further down that road, after you solve the first issue(s). =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

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