Tray 1 not lifting Canon iradvc 3525

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  • tekkie
    Trusted Tech
    100+ Posts
    • Mar 2011
    • 109

    Tray 1 not lifting Canon iradvc 3525

    Hi GUYS
    i HAVE A canon iradvc 3525 where tray 1 does not lift and theres no error code.
    Tray 2 is ok
    The cassette shuts ok and knows its A4 it actuates the little white lever at the back and the paper detect sensor drops down and the sep roller pushes up into position so everything is mechanically happening.
    The paper lift motor doesnt lift so it shows paper empty but theres no error code.
    The paper lift motor assy consists of 2 motors and 4 sensors for trays 1 and 2
    I had to pull out today as the customer was closing early Im due to go back on Monday would be grateful for ideas and thoughts before I go stripping the paper lift assy down
  • tsbservice
    Field tech
    Site Contributor
    5,000+ Posts
    • May 2007
    • 7448

    #2
    Re: Tray 1 not lifting Canon iradvc 3525

    Hi tekkie, check teckat's post in this thread:
    Canon Advance C5035 False" load paper" message
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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    • mga
      Copier Technician
      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: Tray 1 not lifting Canon iradvc 3525

      On this model best to check lift motor or one of the sensors here's a part layout guide
      Attached Files
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

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