iRC3380i with errorcode E00003-0002 but can't get into service mode

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  • jalo
    Junior Member
    • Mar 2021
    • 2

    #1

    [Error Code] iRC3380i with errorcode E00003-0002 but can't get into service mode

    Hi guys, first post here. I'm not a canon tech but IT engineer.

    Changed a black drum unit (C-EXV 21) in good & old iRC3380i by the book (Canon Service Manual iR C3380/2880 Series, Aug 29 2006, 2.2.4).
    After startup, Control panel displayed messages to close front and right covers.
    They were actually closed but I found out that the right cover does not fit tightly and slight pressing makes any message disappear.
    After heating and self-regulation I accidently released the pressing and got errorcode E00003-0002.
    It repeats everytime immediately after shutdown-startup.
    When pressed keys 2 and 8 while powering I see some "download" prompt.

    I know I should clear this errorcode somehow and go through this old thread
    E000003-0002 irc3380i ?,
    but how to get into service mode to clear the error in the first place?
    Last edited by jalo; 04-28-2022, 06:04 PM. Reason: cosmetics
  • bobburnsreb
    Trusted Tech

    Site Contributor
    VIP Subscriber
    100+ Posts
    • Mar 2015
    • 228

    #2
    Re: iRC3380i with errorcode E00003-0002 but can't get into service mode

    chapter 17 of the service manual "17.1.2" how to enter service.

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    • jalo
      Junior Member
      • Mar 2021
      • 2

      #3
      Re: iRC3380i with errorcode E00003-0002 but can't get into service mode

      Originally posted by bobburnsreb
      chapter 17 of the service manual "17.1.2" how to enter service.
      Thank you! It works, after the errorcode message appears. I tried before...

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