iRA C3320 no display

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  • aAandy
    Trusted Tech

    Site Contributor
    250+ Posts
    • Apr 2012
    • 370

    #1

    iRA C3320 no display

    hello everyone

    attended this machine for error E025-0468, got a replacement C/K toner bottle drive, fitted it OK, powered the machine up, it ran up and printed "Communication management Report TX/RX" but no display! only main power and energy save lamps on

    ADF notices paper and comes ready, lift ADF and scanner moves/lamp lights, IP ping OK, web interface comes up (though i couldn't login, tried multiple regular logins) and of course it won't print

    i assume the main controller board is the problem, though i thought i'd check for any tips/suggestions before i go there

    thanks in advance!
  • Brian8506
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2009
    • 1664

    #2

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    • aAandy
      Trusted Tech

      Site Contributor
      250+ Posts
      • Apr 2012
      • 370

      #3
      Re: iRA C3320 no display

      forgot to mention, i re-checked my toner drive install & all connectors, re-seated all connectors on the controller board and display & re-mounted all RAM NVRAM etc etc

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