Canon IRC 5535 administrator log in password unknow, how to reset

[tech28]

Person with information left business and didnt tell anyone password. Need to know how to reset. Have gone into service mode and cleared passwords and on/off to no avail.

Thank You!

[Saturn]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

I only know PWD Clear in service mode.

[Venom]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

Seems to me if firmware is loaded on usb and you enter download mode, there is a password clear listed...as well although i have never needed it.

[giogi]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

security policy
Lv2 Copier > Function > Clear > PLPW-CLR

[tech28]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

Still nothing working, will not allow entry. Isn't there a reset in the service mode to reset board or something to that effect? Thnk there was something in the 3380's.
Anybody can think of something else, please let me know.

Thanks

[giogi]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

What you say is very strange.
the instructions I gave you work and delete any psw.
can you kindly put a picture of the situation you see on the LUI?

[Radiscar]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

Power off/reboot the copier if you haven't already; sometimes if too many passwords attempts occur the copier wants a hard reset. I think its something to prevent hackers from remoting in and trying to crack the device.

If all that still doesn't work and you really need to get in...make sure you grab all the network settings you have and confirm the scan settings and just wipe the copier.

[copier tech]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

security policy
Lv2 Copier > Function > Clear > PLPW-CLR

The answer was posted days ago. This will reset the admin id & password to default.

The default user name for the administrator is "Administrator" and the default password is "7654321"

[ADV COPIER]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

I also have same confusion, Please anyone solved this problem of solution.

reinstall system software. done

[copier tech]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

reinstall system software. done

Reinstalling the system software does not reset the administrator / login password.

[RicheyRich80]

Re: Canon IRC 5535 administrator log in password unknow, how to reset

Person with information left business and didnt tell anyone password. Need to know how to reset. Have gone into service mode and cleared passwords and on/off to no avail.

Thank You!

go into service mode function, clear, PWD-CLR, power reset