Canon IR 550 E060 error code?

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  • ybnews
    Technician

    50+ Posts
    • Oct 2008
    • 94

    #1

    Canon IR 550 E060 error code?

    My Canon IR 550 is stuck in EO60 code.
    "turn machine off & back on".
    I follow instructions. Same error keeps coming back.
    Any idea what the problem is?
    Thanks,
    Dana Lewis
    Henry's Copy Center
  • kwazimoto
    Trusted Tech

    100+ Posts
    • Jan 2007
    • 199

    #2
    the problem you are having is with the primary corona wire cleaner asm..it is the wire is not plugged in our the nylon tab is worn off under the asm. it rides on a long screw like part...

    Comment

    • ybnews
      Technician

      50+ Posts
      • Oct 2008
      • 94

      #3
      Yo, Kwazi Mo!
      I removed the primary corona wire assembly and inspected.
      All wires are attatched, ran cleaner all the way up & back by turning the worm screw by hand. The nylon tab that holds it to the worm screw was in tact. Reasembled & started beck up. Same code appears.

      The only thing I noticed was there are two brass colored motors there.
      One in front (operators side) & one toward the back. The front motor is fixed but the back one spins with the shaft its mounted to. Is that how it should be?
      Thanks,
      Dana

      Comment

      • 11x17
        Trusted Tech
        100+ Posts
        • Apr 2007
        • 153

        #4
        Not sure but I thought this model detected home pos for xfer cleaner as well and would throw E code if incorrect

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        • kwazimoto
          Trusted Tech

          100+ Posts
          • Jan 2007
          • 199

          #5
          It does not sound right to me the primary asm one has one motor i beleive it is int he front housing of asm... the nylon tab wears off at times other things it could be is a micro switch MSW4 or dc controller...the transfer has a micro switch as well.. that the arm comes off then putting it together if you dont move the cleaning asm froward..but i think it is a E069...I would try a new primary asm...

          Comment

          • kwazimoto
            Trusted Tech

            100+ Posts
            • Jan 2007
            • 199

            #6
            sensor/switch is on figure 103 num.25 part number WC4-0153-000

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              I'm a bit confused...

              Originally posted by ybnews
              Yo, Kwazi Mo!
              I removed the primary corona wire assembly and inspected.
              All wires are attatched, ran cleaner all the way up & back by turning the worm screw by hand. The nylon tab that holds it to the worm screw was in tact. Reasembled & started beck up. Same code appears.

              The only thing I noticed was there are two brass colored motors there.
              One in front (operators side) & one toward the back. The front motor is fixed but the back one spins with the shaft its mounted to. Is that how it should be?
              Thanks,
              Dana
              Hello Ybnews, I am a little confused,, yeah I know , no big secret there
              But the two "motors" you described sound a lot like the clutch's in the transfer/seperation area. They are attached to the registration assembly. Is this what you mean? The items are viewed by pulling out the fixing feeder frame.

              The E060 error code is for the Primary Charger cleaner assembly not getting back home to make the home position sensor MSW4. That charger is at the 12 o'clock position on the drum.

              If what you are describing is the clutch's, the front one acts as a brake, and is fixed, and the back one spins on the shaft till energized, driving the rollers.

              If you are looking at that stuff, you are looking at the wrong area of the copier for your solution.
              "Once a King, always a King, but once a Knight is enough!"

              Comment

              • ybnews
                Technician

                50+ Posts
                • Oct 2008
                • 94

                #8
                "The E060 error code is for the Primary Charger cleaner assembly
                not getting back home to make the home position sensor MSW4.
                That charger is at the 12 o'clock position on the drum."

                Mr Fixit...
                The two motors I described are mounted on the primary corona unit.

                How do I get at the Primary Charger and how do I check that and the MSW4?

                Thanx,
                Dana

                Comment

                • ybnews
                  Technician

                  50+ Posts
                  • Oct 2008
                  • 94

                  #9
                  My bad.
                  Ok, to add to the confusion...
                  The corona unit I originally checked the fisrt time was the Bottom assembly unit with the two brass motors.
                  Today I checked the Top corona unit at 12 o'clock position on the drum.
                  It appeared to be in tact although I could not turn the worm screw by hand. Still stuck at E060 code.

                  Dana Lewis

                  Comment

                  • 20YRSEXP
                    Trusted Tech

                    250+ Posts
                    • Oct 2008
                    • 281

                    #10
                    Take the primary assembly out of the machine and leave the two wire connector plugged in. That wire only runs the cleaner, so don't worry you won't get a shock. Start the copier and the cleaner should run from one end to the other. If it does the cleaner and motor are ok.
                    Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.

                    Comment

                    • ybnews
                      Technician

                      50+ Posts
                      • Oct 2008
                      • 94

                      #11
                      I removed the top corona asmbly, Pluged it in and re-started as instructed. Motor ran and worm screw turned.

                      I noticed that Upon re-start the bottom corona asmbly cleaner motor is running just before it clicks off and goes back into E060 code.

                      Makes me think the home position sensor on the bottom corona asmbly is toast.

                      Dana Lewis

                      Comment

                      • 20YRSEXP
                        Trusted Tech

                        250+ Posts
                        • Oct 2008
                        • 281

                        #12
                        I believe the bottom assembly is a different code. Did the cleaner run all the way down and back again? If so it would code out because the unit is out of the machine. It has to hit a micro switch on the right side of the primary opening. I also think you can turn off the cleaner in additional functions. (that may have come later)
                        Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.

                        Comment

                        • 20YRSEXP
                          Trusted Tech

                          250+ Posts
                          • Oct 2008
                          • 281

                          #13
                          It has been a while. That cleaner shut off may be in service mode. I'd have to check the manual.
                          Is the glass half full or half empty? I say neither. The glass is obviously full, full of potential. The potential to hold more water or the potential to quench a thirst. Life is all about how you see it.

                          Comment

                          • mrfixit51
                            Lead Service Technician

                            1,000+ Posts
                            • Oct 2008
                            • 1975

                            #14
                            Originally posted by ybnews
                            I removed the top corona asmbly, Pluged it in and re-started as instructed. Motor ran and worm screw turned.

                            I noticed that Upon re-start the bottom corona asmbly cleaner motor is running just before it clicks off and goes back into E060 code.

                            Makes me think the home position sensor on the bottom corona asmbly is toast.

                            Dana Lewis
                            Forget about the transfer/seperation corona,, that would be giving you an E063 error, the E060 is primary charger problem. The motor on the wiper asm drives the cleaner to the rear of the machine, usually stutters some when it gets to the rear, then the copier recalls the wiper to the front. If the wiper does not go all the way to the front, making the switch I already mentioned, that is what causes the error code. There is no way to turn off wire cleaning on this copier that I am aware of. If the wiper does go all the way home, then the switch is most likely to be the problem.

                            The switch is above the charger asm, and is actuated by the little protrusion sticking to the right, off of the wiper holder that travels front to rear.
                            "Once a King, always a King, but once a Knight is enough!"

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