Canon IR2800 fault. Bent copies...

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  • fais
    • May 2025

    #1

    Canon IR2800 fault. Bent copies...

    Hi All

    I have a canon ir2800. Yesterday it started having problems. After starting up the machine having been switched off overnight, i managed to get 60 good copies, after which the copies have started to come out bent, i.e. the text is wonky, see attached image.

    After a little more use the machine keeps switching itself off and i get nothing but blank copies. The copies is about 3 years old and has only done about 60,000 copies.

    Any ideas what the problem is and how easy it is to fix?

    Thanks

    Fais.
    Attached Files
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    2,500+ Posts
    • Mar 2008
    • 4999

    #2
    Hi
    do you have problem only with copies?Try some PG print tests.I see scanner problem.maybe i'm wrong.
    If it ain't broke, don't fix it
    A picture is worth a thousand words

    Comment

    • fais

      #3
      problem is with all prints. finally the machine came up with an error code e00064-0000. any ideas?

      Comment

      • Gerhard
        Technician

        50+ Posts
        • Oct 2009
        • 99

        #4
        Originally posted by fais
        problem is with all prints. finally the machine came up with an error code e00064-0000. any ideas?
        Hi
        That error code refers to your high voltage failing. Something is arching. Try swoping your drum unit first (easiest). Then your dev unit and finaly strip and clean transfer carona. I have had the drum give me copyquality issues.

        Let me now !!!
        sigpic

        Life is a Journey enjoy the ride !!!

        Comment

        • fais

          #5
          Hi All

          I have replaced the drum, since the copier has done just 60k copies from new. I was hoping to reply back to say its fixed but the problem remains. Notable symptoms:
          • Machine is more noisy than normal
          • It takes time for the copier to make 10 copies, when before it was lightning fast.
          • Double sided copies seem to be very problematic and cause the machine to shut down.
          It almost feels like it is overheating; the machine is wrking much harder to produce basic copies.

          Marc: the machine does not have a sorter but i haven't managed to locate the laser you mentioned.

          Any advice welcome.

          Thanks

          Comment

          • D_L_P
            Self Employed

            1,000+ Posts
            • Oct 2009
            • 1196

            #6
            By noisy, do you mean a high pitched noise like a vacuum cleaner? Could be your laser is bad. Try reseating the memory also.

            Comment

            • mrfixit51
              Lead Service Technician

              1,000+ Posts
              • Oct 2008
              • 1975

              #7
              Originally posted by fais
              Hi All


              I have replaced the drum, since the copier has done just 60k copies from new. I was hoping to reply back to say its fixed but the problem remains. Notable symptoms:
              • Machine is more noisy than normal
              • It takes time for the copier to make 10 copies, when before it was lightning fast.
              • Double sided copies seem to be very problematic and cause the machine to shut down.
              It almost feels like it is overheating; the machine is wrking much harder to produce basic copies.

              Marc: the machine does not have a sorter but i haven't managed to locate the laser you mentioned.

              Any advice welcome.

              Thanks
              When the copier "shuts down", are any errors generated? Can you describe this shutdown,,, lights, switchs, etc... Do you have to actually turn the copier back on at the main power switch? If paper were traveling thru the fuser wierdly, it could cause the skew you showed in the sample, and if temperature is varying, that could explain the slowdown. Maybe wrinkled fixing film,, or a pressure roller that is twisted on the foam core. Those are things easy enough to take apart and explore.
              "Once a King, always a King, but once a Knight is enough!"

              Comment

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