Irc 3100

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  • zak
    • May 2025

    #1

    Irc 3100

    Hi
    i have just replaced the drum and have not reset or iniated it by the service mode will that cause any problems, how do i get into the service mode.
    Many Thanks
  • teckat
    Field Supervisor

    Site Contributor
    10,000+ Posts
    • Jan 2010
    • 16083

    #2
    are u a tech ??
    **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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    • zak

      #3
      No

      Comment

      • teckat
        Field Supervisor

        Site Contributor
        10,000+ Posts
        • Jan 2010
        • 16083

        #4
        Sorry but end users need to stay out of service modes/
        **Knowledge is time consuming, exhausting and costly for a trained Tech.**

        Comment

        • zak

          #5
          i have technical computer skills and i repair PCs, i can manage the service mode as the instructions came with the new drum just need to access the service mode to do that thnx

          Comment

          • teckat
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Jan 2010
            • 16083

            #6
            Additional Functions, 2 and 8 simultaneously, and then Additional Functions.
            wait until copier is ready then do >COPIER > FUNCTION > CLEAR > DRM-LIFE, highlight it and press "OK".


            good luck
            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • Irish
              Trusted Tech

              100+ Posts
              • Nov 2007
              • 110

              #7
              A Thank you Would have been nice ...

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by Irish
                A Thank you Would have been nice ...

                you don't seem do get a thank you from end users~~~~~~~~wait till their next post/problem~~~~~~~~~~~~~

                hey zak / wake up
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • zak

                  #9
                  hey guys sorry ive been out most of the day i shall try your reply to my question tomorrow and like to thank you for your prompt reply

                  Comment

                  • mrfixit51
                    Lead Service Technician

                    1,000+ Posts
                    • Oct 2008
                    • 1975

                    #10
                    If Zak would have checked his private messages, he would have discovered that I had sent him a well defined procedure detailing the task...
                    "Once a King, always a King, but once a Knight is enough!"

                    Comment

                    • teckat
                      Field Supervisor

                      Site Contributor
                      10,000+ Posts
                      • Jan 2010
                      • 16083

                      #11
                      Zak works to hard !!!!!!!!!!
                      Normally i would not out post a service mode procedure, because most end users mess things up, specially Print Shop owners, they will try to fix anything , i felt sorry for him/
                      **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                      Comment

                      • zak

                        #12
                        a big thanks to all we're up n running .
                        Zak

                        Comment

                        • mexuber

                          #13
                          ir 3100cn

                          i have a problem wit my machine, it appear E020-01a8&E20-02A1.. what should i do? i try replace ATR sensor, but it seen appear same error code.

                          Comment

                          • teckat
                            Field Supervisor

                            Site Contributor
                            10,000+ Posts
                            • Jan 2010
                            • 16083

                            #14
                            Originally posted by mexuber
                            i have a problem wit my machine, it appear E020-01a8&E20-02A1.. what should i do? i try replace ATR sensor, but it seen appear same error code.
                            Trouble Shooting error code E020-xx10, xx11, xx12, xx90, xx91, xx92, xx93, xxA0, xxA2, xxA8, xxA9.


                            There are several things that can cause E020's; ATR Sensor, Patch Image Read Sensor, weak Developer, DC Controller and Drum Unit.
                            Some simple trouble shooting can help you isolate the problem.

                            1. If possible make 10 color copies to force the ATR sensor to take readings. Then compare the SGNL reading for the color that is generating the error and additional colors in Service Mode; COPIER>DISPLAY>DENS>SGNL-Y/C/M with the Initialization setting in COPIER>ADJUST>DENS>SGNL-Y/C/M.

                            COPIER>DISPLAY>DENS>SGNL-Y/C/M arethe ATR Sensor readings of the Developer in its present condition and should be within +/- 100 of the Initialization settings.

                            COPIER>ADJUST>DENS>SGNL-Y/C/M arethe Initialization settings that the copier maintains and are usually between 400 and 650

                            2. If the Initialization setting is outside these numbers the Developer Unit will need to be replaced.

                            When replacing the Developer Unit, make sure to execute:
                            - COPIER>FUNCTION>INSTALL>STIR-Y/C/M
                            - COPIER>FUNCTION>INSTALL>INIT-Y/C/M
                            - COPIER>FUNCTION>INSTALL>SPLY-H-Y/C/M

                            After Initializing the Developer Units print a P-print and keep with the copier.
                            -COPIER>FUNCTION>MISC-P>P-PRINT


                            3. If the ATR Sensor reading is over +/-100 of the Initialization setting; the ATR Sensor, Patch Image Read Sensor, Drum Unit and DC Controller are suspect.

                            Check the status of the Drum Unit under COPIER>DISPLAY>MISC>DRUM-LIFE. The Patch Image Read Sensor looks at a patch of toner that is generated on the drum for each color and determines the amount of toner that is in the patch by the amount of reflected light. If the drum is not creating the patch correctly, the patch reading will be affected. Replace the Drum Unit if it is close to or over 100% of its rated life.
                            If the Drum Unit is not close to or over its rated life, replace the ATR Sensor and Patch Image Read Sensor. If the error continues replace the DC Controller.


                            5. If over toning continues to occur the Toner Supply Clutch (CL7) may be sticking and need to be replaced.


                            ATR Sensor Assembly PN: FM2-0096-000
                            Patch Image Read Sensor PN: FH7-7629-020
                            Developer Assembly (Black) PN: FM2-1751-000
                            Developer Assembly (Yellow) PN: FM2-1752-000
                            Developer Assembly (Magenta) PN: FM2-1753-000
                            Developer Assembly (Cyan) PN: FM2-1754-000
                            GPR-13 Drum Unit PN: 8644A004AB
                            DC Controller PCB Assembly (IRC3100) PN: FG3-3846-030
                            DC Controller PCB Assembly (IRC3170) PN: FG3-3847-000
                            Toner Supply Clutch (CL7) PN: FH6-5005-020


                            *** The ATR Sensor and Patch Image Read Sensor both determine toner density. Depending on the density readings the copier will or will not add toner. Check the status of the Drum Unit under COPIER>DISPLAY>MISC>DRUM-LIFE. The Patch Image Read Sensor looks at a patch of toner that is generated on the drum for each color and determines the amount of toner that is in the patch by the amount of reflected light. If the drum is not creating the patch correctly, the patch reading will be affected.
                            Replace the Drum Unit if it is 80% of its rated life or higher.

                            or
                            perform the following field remedy to adjust the toner/developer ratio (T/D ratio) inside the developing assembly close to the normal level by supplying toner for the specified developing assembly.

                            1. Turn the control panel switch OFF > turn the main power switch OFF/ON.
                            2. Go in Service mode > COPIER > Function > INSTALL > SPLY-H-"X" ("X" means the problematic color: "1" is Yellow, "2" is Magenta, and "3" is Cyan.) > Highlight OK.
                            3. If the symptom still occurs, replace the developing assembly with a new one.

                            Note: Never change the setting values for [SGNL-Y] through [REF-D] under [Service mode > COPIER > Adjust > DENS]. Also never perform the following service mode item when the error code has been displayed; [Service mode > COPIER > Function > INSTALL > INIT].
                            **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                            Comment

                            • mexuber

                              #15
                              ir 3570/4570

                              thanks man..
                              i have another problem.. now i`m playing wit canon ir3570/4570 and i have major problem while i`m using duplex mode, it seem paper always stuck when the second copy applied. the paper will stuck inside drum unit after a few copies. i`m using 70gsm paper. it only stuck when i`m using A4 mode but not in A4r mode. any idea how could i solve this problem? should i change the paper weight or make any adjustment on the machine?

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