Canon ir3300 - specks on copies

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1408

    #1

    Canon ir3300 - specks on copies

    Have a ir3300 that is making specks on the copies. Have replaced transfer roller, developing unit, drum unit, cleaned all optics, clean laser, changed paper, replaced fuser, switched plugs on the wall and still specks on the copies.

    What am I missing guys? Lots of white spots across the page.

    Thanks
    Last edited by kuby; 03-26-2010, 03:34 AM.
  • ameritech
    Technician

    50+ Posts
    • Dec 2009
    • 96

    #2
    Wow, that should of taken care of the specks. Have you tried to make a copy and stop it right before the fuser unit, to see if its the fuser unit or before the fuser. The only thing I can think of is the paper is
    picking it up from somewhere in the paper path. or possibly its leaking from the developer unit. I know you already replace all those units. Good luck.

    Comment

    • kuby
      Senior Tech

      1,000+ Posts
      • Oct 2007
      • 1408

      #3
      I just did a copy and stopped it below the drum. The white spots are showing up on the black image on the drum. It is not the fuser. Something in the charging?
      Attached Files
      Last edited by kuby; 03-26-2010, 01:16 PM.

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      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        Can you provide a sample copy?
        I agree, replacing the drum and developer usually fixes most copy quality issues. Next I'd look at dev bias contacts, pull out the drum and developer and clean the drum cavity and all the contacts in the rear. Check that the transfer bed is lifting properly. Last I'd swap the HV power supply.

        Comment

        • kuby
          Senior Tech

          1,000+ Posts
          • Oct 2007
          • 1408

          #5
          I did a internal print #6 (all black) and the specks are there?
          Last edited by kuby; 03-26-2010, 11:03 PM.

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          • kuby
            Senior Tech

            1,000+ Posts
            • Oct 2007
            • 1408

            #6
            Did a Toner-S and made it stir the toner and the spots are gone, but after making copies it always comes back.

            Comment

            • teckat
              Field Supervisor

              Site Contributor
              10,000+ Posts
              • Jan 2010
              • 16083

              #7
              Originally posted by kuby
              Did a Toner-S and made it stir the toner and the spots are gone, but after making copies it always comes back.
              may be a bias issue/ or grounding issue
              **Knowledge is time consuming, exhausting and costly for a trained Tech.**

              Comment

              • axyun
                Service Manager

                Site Contributor
                1,000+ Posts
                • Aug 2007
                • 1323

                #8
                Perhaps some kind of toner contamination as it went away temporarily after stir. Frank/AP

                Comment

                • andy21557
                  Help Desk Technician

                  50+ Posts
                  • Jul 2009
                  • 62

                  #9
                  i would try to carefully clean the rubber primary charge roller damp cloth with water only .... clean dry roll .... clean dry roll ..... clean dry roll till you get the whole roller done .... looks like drum powder on the primary roller is it a new canon drum or 3rd party supplier ?

                  Comment

                  • kuby
                    Senior Tech

                    1,000+ Posts
                    • Oct 2007
                    • 1408

                    #10
                    Did the ccd-adj and it seems to be OK. Will let you know.

                    Thanks

                    Comment

                    • davidj7
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Jan 2009
                      • 1107

                      #11
                      clean out the developer assembly of any toner . then add new toner it could just be paper dust.
                      a machine is only as good as your tech : source:screwtape ; the scary one

                      Comment

                      • christopher

                        #12
                        I read where you changed the developer unit my question is are they using generic toner? And did the unit you changed have generic toner? I had this problem one time and determined it was the generic toner which I have used for years but could of gotten a bad batch.

                        Just a thought.

                        Comment

                        • kuby
                          Senior Tech

                          1,000+ Posts
                          • Oct 2007
                          • 1408

                          #13
                          No generic toner. And the same exact specks showed up with the different developing unit.
                          Thanks

                          Comment

                          • Desert Rat
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • May 2008
                            • 1089

                            #14
                            Kuby,
                            I know that sometimes I over look the lint thingy that collects lint from the registration roller. Everytime I pull it out I get a lot of little white spots on the
                            first few copies. May be it is time to remove the mylar and vac the registration roller. That may account for the spots on the drum also. And doing
                            a toner stir just puts more toner on the dv roller and the lint probably gets buried untill the excess is depleated.
                            Just another straw to grab

                            Good luck

                            DR

                            Comment

                            • srv
                              Technician

                              50+ Posts
                              • Aug 2008
                              • 82

                              #15
                              Originally posted by kuby
                              I just did a copy and stopped it below the drum. The white spots are showing up on the black image on the drum. It is not the fuser. Something in the charging?
                              Just a thought, because I wouldn't have a huge amount of experience on these m/cs but what about looking at paper dust in reg area or even before ..If the customer is using poor quality paper and that area isn't being cleaned paper dust can pollute the m/c.

                              Comment

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