Canon ir5000 paper keeps jamming in the fuser

[teckat]

It's all about following a procedure in troubleshooting an issue/ learned that twenty years ago/ eliminate what's is working/ then proceed to next step/ I see a lot of rookie techs /end users n' other posters in the forum- swapping/switching/& replacing pcb's/units & other unnecessary parts to repair a problem. Wasted Time n' Costs are what eventually brings down a company.

"KEEP it SIMPLE"

[mjarbar]

It's all about following a procedure in troubleshooting an issue/ learned that twenty years ago/ eliminate what's is working/ then proceed to next step/ I see a lot of rookie techs /end users n' other posters in the forum- swapping/switching/& replacing pcb's/units & other unnecessary parts to repair a problem. Wasted Time n' Costs are what eventually brings down a company.

"KEEP it SIMPLE"

Amen, some of our engineers stick to the service manual so much it's welded to them. If you take time to look and think about whats going on you will spot the problem and its not always "replace part A, replace part B, replace DC controller"

[The clk man]

I tried running letter and legal thru the two smaller trays and it jammed each time

[anothertech]

Short of calling a tech, you could try replacing the Fixing/Feeder assy. to the tune of about $2000.00
and that may not fix it. My point is, it's probably time to call a tech.

The money already spent on the fuser would have probably covered the service call.

[teckat]

I tried running letter and legal thru the two smaller trays and it jammed each time

print out your spec sheets
clr RCON
clr DCON

re load firmware/ start fresh

[gooseklr]

So the box will run consistently on 11x17 ???

[The clk man]

Hey guys, I finally got the copier running but now tray 4 says A4. How do I change it back to 11x17? also when I make a copy the art work is off center, any thoughts?

[Canuck]

Sounds like you did a ram clear...i hope you did a p-print before hand...if so re-input all the values...after a ram clear machine defaults to metric. Here's a start...OPT>CST....P SZ C1.....18 for LTR,same with P SZ C2,...P SZ C4....16 for 11x17...

[teckat]

Hey guys, I finally got the copier running but now tray 4 says A4. How do I change it back to 11x17? also when I make a copy the art work is off center, any thoughts?

where are your P-Prints ?????

explain the Fix !!!

[gooseklr]

Curious..........how did the paper sizes get set to metric?.

[teckat]

tech in USA/ Printer in EUROPE ????