irc3220 display issue

[copierpro]

Just got in a c3220 and it goes to wait fine on power up but as soon as it goes to boot form that the display goes cloudy and can't see anything. Any suggestions as to the issue. Firmware or something? Any help appreciated. Has a C2 fiery.

[SCREWTAPE]

Could be a control panel issue.

Did you check the contrast?

[copierpro]

Yes it moves it lighter and darker - and it isn't the control panel because when you power up the Canon logo with the wait message and green line moving to ready works fine - as soon as green line gets to right pisition display goes to cloudy/milky

[SCREWTAPE]

The LCD good be going bad.

[teckat]

Just got in a c3220 and it goes to wait fine on power up but as soon as it goes to boot form that the display goes cloudy and can't see anything. Any suggestions as to the issue. Firmware or something? Any help appreciated. Has a C2 fiery.

Clean & Re-seat the memory DIMMs
Remove Boot Rom/ Re-Seat it

You could also have a Bad or going bad Fuse Pcb. or a bad DC Power Supply

Check your 3.3vdc-fuses -must be exact reads
The fuse, voltage, connectors, and the destination of the voltage is listed below. Fuse Voltage Connector Destination Connector
3.3 Volts DC have pink wires
FU11 3.3vdc J59-1 Power distribution PCB J1502-1
FU11 3.3vdc J59-2 Power distribution PCB J1502-2
FU13 3.3vdc J60-3 Power distribution PCB J1501-3
FU13 3.3vdc J60-4 Power distribution PCB J1501-4
FU14 3.3vdc J61-5 Fax G3-G4 J560-3
FU14 3.3vdc J61-6 Fax G3-G4 J560-4
FU15 3.3vdc J61-7 Fax G3-G4 J560-6
FU22 3.3vdc J64-9 DC controller J100-9
FU22 3.3vdc J64-10 DC controller J100-10
5 Volts DC have brown wires
FU16 5vdc J61-13 Fax G3-G4 J560-11
FU17 5vdc J60-1 Power distribution PCB J1501-1
FU17 5vdc J61-11 Fax G3-G4 J560-9
FU17 5vdc J61-12 Fax G3-G4 J560-10
FU23 5vdc J71-5 DC controller J106-1
FU27 5vdc J68-3 Duplex delivery PCB J440-3
12 Volts DC have orange wires
FU12 12vdc J59-5 Power distribution PCB J1502-5
FU18 12vdc J60-8 Power distribution PCB J1501-8
FU31 12vdc J64-7 DC controller J100-7
14 volts DC
FU32 14vdc J65-1 NO output
24 Volts DC have red wires
FU20 24vdc J62-1 H3 Fixing unit J802-4
FU21 24vdc J64-1 DC controller J100-1
FU21 24vdc J64-2 DC controller J100-2
FU24 24vdc J74-1 Power distribution PCB J1509-2
FU24 24vdc J66-1 Fax PCIP J559-1
FU25 24vdc J67-2 Reader J565-1
FU25 24vdc J67-3 Reader J565-2
FU26 24vdc J68-1 Duplex delivery PCB J440-1
FU28 24vdc J70-1 HV2 sub PCB J91-1
FU29 24vdc J70-3 Drum ITB motor J93-1

[copierpro]

diims

thanks I will check those, then fuses, tomorrow then go to check voltages if that doesn't do it

[SCREWTAPE]

O, so it doesn't boot up.

I misunderstood

That's not a display issue however.

That's a boot up issue.

Keep in mind a bad main controller could do this also.

Also for the hell of it try doing defrag by holding down 1&9 when booting up.

A small box will appear at the top left and will start to drop and fill the whole LCD, until download mode appears, then reboot.

[teckat]

Good Point on Defrag>

Poster did not mention if printer has a full boot up ! Guess u cant tell with cloudy/milky LCD

If there is a E602 error code that could not be seen on LCD - the Control Panel Power light should go Red.

Bad HDD could be shorting out 3220=
Good test would be to disconnect HDD/ then turn on to see if printer displays the splash screen & pops up E602 on LCD / if so_ HDD is bad/shorted out/ If u don't see a splash screen and have no Power/ check Power Supply.

[ESA]

If the unit without the display showing then it would sound to be a load issue on the power. I have never heard of a HD shorting and I worked with many, many drives. They logic boards can load down the bus but I honestly never heard of the short thing. If your working but no display and your not getting an error code you'll have to start to eliminate the load issue. I would start with the power board and swap it with a working unit. Max 30 min job and you main power was or wasn't issue.

[teckat]

If the unit without the display showing then it would sound to be a load issue on the power. I have never heard of a HD shorting and I worked with many, many drives. They logic boards can load down the bus but I honestly never heard of the short thing. If your working but no display and your not getting an error code you'll have to start to eliminate the load issue. I would start with the power board and swap it with a working unit. Max 30 min job and you main power was or wasn't issue.

The Fuse PCB on these models can cause haywire to many components, the FUSE v must read to exact 3.3v / or what ever the posted voltage for it -no more & no less.

I have seen this shorting out issue many times in the 3200 series & 5180 series, it is an easy way to test if you have a power issue or a HDD issue.

This is also a test u can run on your PC when it does not power/boot up- if u unplug HDD and PC box powers up- your HDD is Toast

[copierpro]

well, the 1+9 defrag did not work and the LED is green not red on control panel right side so no error codes present. Guess I'll have a look at fuse PCB power board

[ESA]

Agreed.

[SCREWTAPE]

There are other things you can check.

Let's try doing a process of elimination.

Reader controller,

Interface pcb that sits between the reader pcb and main controller pcb.

Also the main controller fan.

You can try isolating the problem since there is no error presenting its self.
Try disabling the reader by going into service mode Copier>Option>Body>W/SCNR to 0 and reboot.
See what happens. If the machine comes up it will show the mailboxes only, if this happen then its the reader unit causing the issue.

[teckat]

well, the 1+9 defrag did not work and the LED is green not red on control panel right side so no error codes present. Guess I'll have a look at fuse PCB power board

Looking at old noted paper work in 3200/3220 problems , I also had three 3200_3220's with a bad DIMM cause a similar issue with progress bar light up to end & LCD go dark / in here u have a 512 in upper slot & 512 in lower slot. on MAIN pcb.

another ??/ does the Fuser heat up or machine go in to rotation ??

[copierpro]

Tekrat - the fuser heats up heats up and goes into rotation at left side I could hear it.

I took out DIMMS wiped down blew out with forced air still no go. I am thinking these DIMMS are toast. What say you?