Canon ImageClass D860 printer/copier-smudge. Perhaps on fuser?

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  • mikemilw
    Technician
    • Mar 2008
    • 15

    [Misc] Canon ImageClass D860 printer/copier-smudge. Perhaps on fuser?

    Hello,

    I have a Canon Imageclass D860 fax/printer that there is a print quality issue where there is a vertical smudge (about 1" wide) from top to bottom about 1/3 from the left side of the page. It is definitely not the toner cartridge as I tried a known good working one and had the same problem. I do not see anything on the left side of the printer (paper path out) and nothing when I remove the toner cartridge. It must be a label or some other residue stuck on the printer around the fuser assembly. How can I get to the fuser on the D860? I have a feeling I have to remove the top feeder assembly to do so. Is there a service manual available that shows how to do this?

    Thanks
    Mike
  • charm5496
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2008
    • 2387

    #2
    If you are not a tech then I would put your screwdriver down and take this machine somewhere and have a trained tech take care of it for you. This fuser is a pain in the rear to get at even for someone who has tackled the job before. The is the same fuser assm. as the IR-1630/1670 series and you have to take off the control panel and the scanner and all the plastic on the fixing side of the unit.
    Accidents don't just happen. They must be carelessly planned.

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    • Brian8506
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2009
      • 1644

      #3
      Theres an easy way to the fuser without following the book but only for a trained tech. If you are an end user, you need a trained tech!

      Comment

      • mikemilw
        Technician
        • Mar 2008
        • 15

        #4
        Brian, teach me the easy way...in words please.
        I am not skittish around a screwdriver. I've taken apart entire laptops before for service. So this is not a big deal for me.

        Comment

        • charm5496
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2008
          • 2387

          #5
          This is not a laptop. Laptops come apart easily as the screws are in plain sight, plus I doubt Brian would want to type you a manual on fuser replacement with pictures to boot. Save your time and money and take it to Canon reseller who can repair it for you the right way.
          Accidents don't just happen. They must be carelessly planned.

          Comment

          • mikemilw
            Technician
            • Mar 2008
            • 15

            #6
            I guess I will just figure this out on my own. I got this printer/fax for free and don't want to dump any money into it.

            Comment

            • costd
              Technician

              250+ Posts
              • Jan 2008
              • 409

              #7
              Now I am curious - It takes me about 15 min to swap the fix assy following the manual (mostly). Only way I could see to shorten it would be to use some kind of offset to get at the 3 screws hold the fixing assy down. If that is what you mean - what do you use as my offset ends up being such a pain it actually takes me longer?

              As for the instructions on how to do the whole process, Paul sells manuals. If you are going to be keeping the unit, a manual would come in handy.

              Comment

              • mrfixit51
                Lead Service Technician

                1,000+ Posts
                • Oct 2008
                • 1975

                #8
                iR1670 fuser replace quick get around
                Hi kids, I guess I will share this with the whole class,,, ahem,,,

                I too used to do the scanner removal (a big pain in the ass to be sure) when I worked on the 1670's. I then had a friend show me a shortcut to this issue. Pull the doc glass out. In the optics area is the image cable, held in place by a black cover at the left side of the scanner. Pop the cover off to reveal a hole in the bottom of the scanner that can be positioned over a cutout in the frame giving you access to the rear screw.

                I don't remove the control panel, just pop it up and leave it attached to it's flat cable, and grab the 2 front screws...

                If I recall, the MF's don't have that hole, but my friend uses a 3/8 drill bit to make one. I did 4-5 of those damn replacements, before my friend enlightened me,,, so I can appreciate what a bitch of a time it is to get that damn scanner cable back into place, not to mention the 800 screws holding the rear cover on....

                later gators!
                "Once a King, always a King, but once a Knight is enough!"

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