IRAdvance5045

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  • vquinton
    Junior Member
    • Aug 2009
    • 5
    #1

    [CQ] IRAdvance5045

    Copied a proposal w/colored pics, a bunch printed fine but one came out b+w; has happened before; wonders why
    Has anyone seen or heard about this problem before
    Tags: 045, b/w, ce50, colored, copied, fine, font, pics, printed, size, wonders
    • SCREWTAPE
      East Coast Imaging

      Site Contributor
      2,500+ Posts
      • Jan 2009
      • 3396
      #2
      Originally posted by vquinton
      Copied a proposal w/colored pics, a bunch printed fine but one came out b+w; has happened before; wonders why
      Has anyone seen or heard about this problem before
      Make sure firmware is updated to the latest.

        Comment

        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083
          #3
          Originally posted by vquinton
          Copied a proposal w/colored pics, a bunch printed fine but one came out b+w; has happened before; wonders why
          Has anyone seen or heard about this problem before

          the Pics that come out B & W off the glass / are being read as B & W/ does the pic have a white border/ ?
          scanner may be reading something on pic to identify it as B & W

          Agree with SCREWTAPE about keeping up with Firmware updates on these ADVANCED Models
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

            Comment

            • charm5496
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2008
              • 2387
              #4
              You can adjust the color recognition sensitivity in service mode. Some originals are more difficult for the scanner to pick up if they are color or B/W than others.
              Accidents don't just happen. They must be carelessly planned.

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